Linnea Vann-Lang
Dunedin,FL
Summary
Dynamic hospitality professional with over 20 years of experience in high-volume environments, dedicated to delivering exceptional customer service. Proven leadership and communication skills, complemented by a strong safety-first mindset and CPR/First Aid certification. Expertise in crafting memorable, inclusive, and efficient service experiences that align with United's core values of Safety, Caring, Dependability, and Efficiency. Committed to fostering a positive atmosphere that enhances guest satisfaction and drives operational excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender / Server
Soggy Bottom Brewery
01.2022 - Current
- Delivered efficient service in a high-volume environment.
- Explained beer menu thoroughly to support upselling.
- Built strong rapport and retained regular guests.
Bartender / Server
Flanagan's Irish Pub
01.2022 - Current
- Managed large crowds with calm, focused service.
- Prioritized safety and cleanliness.
- Anticipated guest needs and increased sales through menu guidance.
Manager on Duty
Casa Tina Restaurant
01.2004 - 01.2022
- Supervised 9-30 employees per shift.
- Trained staff on service, communication, and emergency protocols.
- Increased upsells by 16% and supported large cultural events.
Skills
- Customer Service
- Emergency Readiness
- Leadership & Teamwork
- Communication
Certification
- Adult & Pediatric First Aid / CPR / AED, American Red Cross
- ServSafe Certification, National Restaurant Association
- U.S. Passport
Cover Letter
Dear Hiring Team,, I am writing to express my sincere interest in the Flight Attendant position with United Airlines. With more than two decades of experience in hospitality, customer service, and team leadership, I've built a career grounded in reliability, compassion, and exceptional guest care. I naturally align with United's values of Safety, Caring, Dependability, and Efficiency and am inspired by the mission that 'Good Leads the Way.' My background includes managing high-energy teams, providing attentive service in fast-paced environments, and balancing guest needs with safety protocols. I bring strong communication skills, cultural awareness, and a calm, solution-focused presence under pressure. Whether assisting anxious travelers, adapting during irregular operations, or collaborating with crew members, I prioritize safety, empathy, and professionalism. I would welcome the opportunity to bring my hospitality experience, leadership abilities, and passion for helping others to United Airlines' cabin crew. I am confident that my commitment to service excellence and alignment with United's core values make me a strong candidate for this role. Thank you for considering my application. I look forward to the opportunity to contribute to United Airlines and support its mission to deliver caring, world-class service across the skies., Warm regards,, Linnea Vann-Lang
Personal Information
Willing To Relocate: 1
Timeline
Bartender / Server
Soggy Bottom Brewery
01.2022 - Current
Bartender / Server
Flanagan's Irish Pub
01.2022 - Current
Manager on Duty
Casa Tina Restaurant
01.2004 - 01.2022