Experienced professional seeking a role to leverage personal and professional skills. Passionate about expanding skill set and taking on new challenges in a dynamic work environment. Committed to delivering high-quality results and contributing positively to team success. Eager to apply diverse skill set and drive for continuous improvement in a rewarding position.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Communications Operator/caretaker/Covid Screener
Aurora Health Care
08.2020 - Current
Participated in ongoing training programs to maintain proficiency in industry best practices and regulatory requirements.
Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed
Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
Assisted in the development of new training materials, resulting in improved operator performance.
Maintained accurate records of all communications, ensuring reliable data for future reference and analysis.
Mentored new operators during their initial training period, providing guidance on best practices and company policies.
Contributed to a positive work environment by actively participating in team meetings and promoting open communication among colleagues.
Complied with all federal, state, and local regulations as well as company rules.
Packaging Technician Lead
Dairy Farmers of Wisconsin
07.2002 - 08.2020
Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
Consistently exceeded performance metrics set forth by management, showcasing a dedication to excellence and continuous improvement.
Increased accuracy by carefully monitoring inventory levels and updating records accordingly.
Improved packaging efficiency by implementing new techniques and equipment in daily operations.
Stayed up-to-date on industry trends and best practices, incorporating new ideas into daily operations when applicable.
Collaborated effectively with cross-functional teams to resolve production issues and meet customer demands.
Assisted in continuous improvement initiatives, identifying areas of potential growth or change within the department.
Ensured quality control through regular inspections and adherence to company guidelines.
Addressed any discrepancies found during quality checks promptly and thoroughly, taking corrective action where necessary.
Streamlined workflows with the implementation of lean manufacturing principles, reducing overall time spent on each task without sacrificing quality or precision.
Maintained high standards of safety by adhering to and promoting strict protocols within the team.
Proved successful working within tight deadlines and a fast-paced environment.
Packed, weighed and shipped items per customer specifications.
Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Operated tape machines, scales and label printers to package items correctly.
Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Operated manual pallet jacks and forklifts to move and store materials.
Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.