Linnet Vidal
Hialeah,FL
Summary
8 years of experience in the customer service sector, related to product sales
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service
ProBath
Hialeah, FL
01.2023 - Current
- Provide customer assistance with product selection, ordering, billing, returns, exchanges, and technical support.
- Answer emails and phone calls providing accurate information regarding our products,prices, stock and services.
- Coordinate and prioritize daily responsibilities.
Sales Manager
Bath4life
Hialeah, FL
07.2020 - 11.2022
- Establish relationships with key clients, while maintaining existing customer base.
- Identify and developed new markets for products or services.
- Develop and implemented sales strategies to increase market share.
Customer Services/ Office Manager
Tony Distributors
Hialeah , FL
03.2016 - 07.2020
- Responsible for managing the daily operations of the office.
- Manage various tasks including taking phone orders, invoicing customers, handling billing, returns and exchanges
Education
Bachelor of Science -
University of Havana
Havana, Cuba07-2011
Skills
- Excellent customer service skills: Good communicator, Ability to perform several tasks at the same time
- QuickBooks knowledge
- Microsoft knowledge: Word, Excel, PowerPoint
Certification
- Psychology
Languages
Spanish
Professional
English
Professional
Timeline
Customer Service
ProBath
01.2023 - Current
Sales Manager
Bath4life
07.2020 - 11.2022
Customer Services/ Office Manager
Tony Distributors
03.2016 - 07.2020
Bachelor of Science -
University of Havana