Dependable professional with extensive experience in warehouse operations, focusing on shipping and receiving. Demonstrates strong attention to detail in managing inventory, ensuring quality and safety standards, and maintaining productivity in fast-paced environments. Reliable team player with a commitment to organization and customer service.
Work History
School Cafeteria Worker / Teacher Assistant
3 Years
DEPARTMENT OF EDUCATION OF PUERTO RICO | 01.2014 - 01.2017
School Cafeteria: Supported daily cafeteria operations by assisting with food preparation and service, maintaining sanitary food-service areas, and organizing supplies to ensure smooth meal service for students.
Aided teachers and students by delivering instructional and administrative support, enhancing classroom learning experiences.
Collaborated on local initiatives in Puerto Rico, contributing to community development efforts.
Prepared and staged local, domestic, and international shipments; processed shipping/receiving orders; managed pallet inventory; inspected outbound pallets for correct materials and quantities; wrapped and secured 20-60 pallets daily, ensuring compliance with safety, quality, and productivity standards.
Recorded product, packaging, and order information accurately; inspected outgoing packages for quality and accuracy; coordinated labeling, routing, and documentation with shipping teams.
40 hrs/wk
Custodian / Facilities Maintenance
1 Year
FRISCO ISD | Frisco, TX | 02.2018 - 02.2019
Maintained cafeteria and assigned facility areas in clean, sanitary condition; followed district safety standards; restocked supplies and safely relocated equipment and materials.
40 hrs/wk
Medical Insurance Call Center Representative
4 Years
OPTION HEALTH CARE | Puerto Rico | 01.2008 - 01.2012
Responded to customer inquiries, resolved escalations, and trained new personnel on company protocols.
40 hrs/wk
Education
Diploma - Billing Medical Plans
EDIC College Caguas Campus | Caguas, PR | 01-2013
Skills
Shipping & Receiving
Order Fulfillment
Inventory
QA/QC
Pallet Inspection
Packaging
Documentation/Data Entry
Food Service & Sanitation
Classroom Support
Student Supervision
Facilities Maintenance
Customer Service
MS Word/Excel
Sit-Down Forklift
Stand-Up Forklift
Cherry Picker
Turret Truck
Spanish (Native/Fluent)
Personal Information
Nationality: U.S. Citizen
Visa Status: Non-Federal Employee
FEDERAL APPLICATION NOTE
Resume is formatted for ATS readability and emphasizes transferable qualifications relevant to federal positions. Specific vacancy requirements, specialized experience, grade level, and questionnaire responses should be matched to each USAJOBS announcement.