Linsay Jordan
John Pack Pools
Liberty Hill
14
years of professional experience
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Professional banking expert prepared to drive results in senior role. Extensive experience in optimizing client portfolios and implementing strategic financial plans. Known for fostering teamwork and adapting to dynamic work environments. Proficient in risk assessment and customer relationship management.
Work History
Senior Personal Banker
1 Year- Managed client relationships, ensuring high levels of customer satisfaction and retention.
- Led financial planning discussions, identifying tailored solutions for diverse customer needs.
- Trained and mentored junior bankers, enhancing team performance through knowledge sharing.
- Developed strategies to improve branch operational efficiency and service delivery.
- Executed compliance protocols, ensuring adherence to banking regulations and standards.
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
Secretary
3 Years 4 Months- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Manager of Operations
7 Years 10 Months- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Associate
11 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Retail Associate
7 Months- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma
Skills
EHR Referral Tracking
Issue Response and Resolution
Schedule Management
Verbal and Written Communication
Order Placement
Office Supplies and Inventory
Email Correspondence
Confidentiality Understanding
Reading Comprehension
Running Errands
Relationship management
Cross-selling products
Banking operations
Customer service
Attention to detail
Timeline
Senior Personal Banker
First Convenience Bank
08.2025 - CurrentRead More
Secretary
John Pack Pools
04.2023 - CurrentRead More
Manager of Operations
Topsy Beverage Barn And Grocer
01.2015 - 11.2022Read More
Sales Associate
Oreillys Auto Parts
03.2013 - 02.2014Read More
Retail Associate
Crocs
11.2012 - 06.2013Read More
Georgetown High School
High School Diploma
Read More