Linsey Baer
Croton,OH
Summary
Forward-thinking professional bringing more than 25 years of experience working for fast-paced orthodontic practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
23
23
years of professional experience
Work History
Practice Manager
Hutta Orthodontic Specialists
Worthington, OH
04.2001 - 11.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Fully trained as a clinician and as a treatment coordinator with a high case acceptance.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Provided supervision and management to team of support personnel.
- Boosted staff morale by offering constructive feedback and specific direction.
- Addressed and remedied all patient or team member issues.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Oversaw accounting, budgeting, and financial reporting.
- Developed policies and procedures for effective practice management.
- Created and implemented organizational policies and procedures.
- Trained interns and newly hired team members on office procedures and computer system.
- Developed close working relationships with front office and back office staff.
- Supervised team of 20 office personnel.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Recruited and hired all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
No Degree - Dental Assisting
Career And Technology Education Centers of Licking County
Newark, OH06.1996
High School Diploma -
Utica High School
Utica, OH06.1996
Skills
- Workflow Management
- Policy and Procedure Development
- Workflow Planning
- Payroll Administration
- Budget Oversight
- Staff Management
- Bookkeeping
- Practice Management
- Employee Performance
- Schedule Management
- New Hire Training
- X-ray license, CPR Certified
Timeline
Practice Manager
Hutta Orthodontic Specialists
04.2001 - 11.2023
No Degree - Dental Assisting
Career And Technology Education Centers of Licking County
High School Diploma -
Utica High School