Linsey Baer

Practice Manager

Hutta Orthodontic Specialists

04.2001 - 11.2023

Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Fully trained as a clinician and as a treatment coordinator with a high case acceptance.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Provided supervision and management to team of support personnel.
Boosted staff morale by offering constructive feedback and specific direction.
Addressed and remedied all patient or team member issues.
Developed and implemented strategies to improve patient access, satisfaction and care quality.
Oversaw accounting, budgeting, and financial reporting.
Developed policies and procedures for effective practice management.
Created and implemented organizational policies and procedures.
Trained interns and newly hired team members on office procedures and computer system.
Developed close working relationships with front office and back office staff.
Supervised team of 20 office personnel.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Recruited and hired all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

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