Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lio Coloma

Indio,CA

Summary

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Adaptable Server Assistant with background in high-volume dining environments. Skilled in maintaining cleanliness, supporting server tasks and enhancing guest satisfaction. Strong knowledge of menu presentation and food preparation standards. Notable ability to work well under pressure while ensuring smooth restaurant operations. Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.

Overview

10
10
years of professional experience

Work History

Server Assistant

JW Marriott Desert Springs Resort & Spa
Palm Desert, CA
05.2024 - 10.2024
  • Effectively multitasked within fast-paced environment.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Complied with health and safety rules, regulations and procedures to maintain safe environment.
  • Carried food orders to specific restaurant tables and served guests.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Valet

Agua Caliente Casino Resort & Spa
Rancho Mirage, CA
01.2015 - 08.2022
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
  • Monitored parking area for safety, security and general customer concerns.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.

Education

Some College (No Degree) - Health Sciences

College of The Desert
Palm Desert, CA

Skills

  • Food inspection
  • Menu presentation
  • Bill computation
  • Service prioritization
  • Hospitality service expertise
  • Effective customer upselling
  • Verbal and written communication
  • Multitasking and organization
  • Teamwork and collaboration
  • Order accuracy
  • Personal hygiene
  • Memory retention
  • Beverage preparation
  • Cash handling

Timeline

Server Assistant

JW Marriott Desert Springs Resort & Spa
05.2024 - 10.2024

Valet

Agua Caliente Casino Resort & Spa
01.2015 - 08.2022

Some College (No Degree) - Health Sciences

College of The Desert
Lio Coloma