Lionel Corpus
Land O' Lakes
Summary
Adept at driving operational excellence and team performance, I leveraged route optimization and strategic leadership at FCC Environmental to significantly enhance customer satisfaction and safety standards. My expertise in GPS navigation and fostering teamwork has consistently improved efficiency and service delivery, positioning me as a key asset in dynamic environments.
Professional logistics manager with track record of optimizing route efficiencies and ensuring timely deliveries. Strong focus on team collaboration and achieving results, with proven ability to adapt to changing needs. Skilled in route planning, fleet management, and customer service. Reliable and dependable leader known for maintaining high standards and producing measurable outcomes.
Overview
22
22
years of professional experience
Work History
Route Manager
FCC Environmental
08.2022 - Current
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Visited customers and customer sites to evaluate and resolve safety issues.
- Worked with functional groups to resolve employee relations and labor relations issues.
- Managed a team of drivers, providing training and support to ensure high performance standards were met.
Route Manager
Waste Managment
10.2017 - 07.2022
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Maintained accurate records of all routes, deliveries, vehicle inspections, and employee hours for regulatory compliance purposes.
- Assisted in the recruitment and hiring of new route managers and drivers, improving overall team capabilities.
- Collaborated with sales teams to identify opportunities for business growth within existing customer base or potential new clients.
- Developed strong relationships with clients, ensuring consistent communication and timely deliveries.
- Managed budgets, ensuring that resources were allocated effectively to achieve optimal efficiency and productivity within the route management team.
- Oversaw fleet maintenance programs to ensure timely repairs were performed while minimizing downtime for vehicles in operation.
- Conducted regular performance evaluations of drivers to provide constructive feedback and identify areas for improvement.
- Implemented safety protocols for employees, reducing workplace accidents and promoting a safe working environment.
- Managed a team of drivers, providing training and support to ensure high performance standards were met.
- Improved route efficiency by analyzing and optimizing daily delivery schedules.
- Continuously monitored industry trends to inform adjustments in route strategies or operational improvements as needed.
- Increased on-time delivery rates by coordinating closely with drivers and dispatchers.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Route Supervisor
Republic Services
09.2002 - 10.2017
- Streamlined communication between drivers, dispatchers, and customers using advanced technology solutions that improved overall route management efficiency.
- Developed strong relationships with clients, leading to increased business opportunities and referrals.
- Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
- Cultivated a team-oriented environment among drivers which fostered collaboration and support when faced with challenges or unexpected delays on the road.
- Managed driver payroll processes accurately and efficiently, ensuring timely compensation for all team members while maintaining compliance with company policies and labor regulations.
- Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
- Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
Education
High School Diploma -
Winter Haven High
Winter Haven, FL05-1997
Skills
- Customer consultation
- GPS navigation
- Route coordination
- Weather awareness
- Schedule management
- Equipment inspection
- Route optimization
- Workplace safety
- Strategy development
- Route scheduling
- Safety procedures
- Teamwork
- Operational efficiency
- Teamwork and collaboration
- Customer service
- Time management
- Incident investigation
- Problem-solving
- Coaching and mentoring
- Reliability
- Critical thinking
- Team leadership
- Performance evaluation
- Problem-solving aptitude
- Decision-making
- Daily operations management
- Monitor work performance
- Vehicle inspection
- Team building
- Safety protocols
- Safety standards
- Self motivation
- Route planning
Languages
Spanish
Native or Bilingual
Timeline
Route Manager
FCC Environmental
08.2022 - Current
Route Manager
Waste Managment
10.2017 - 07.2022
Route Supervisor
Republic Services
09.2002 - 10.2017
High School Diploma -
Winter Haven High
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