Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
Timeline
Generic

Lionel Edwards

Tampa,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Private Health Insurance Agent

US Health Advisors
Tampa, FL
02.2024 - Current
  • Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
  • Negotiated rates between providers and insurers for maximum savings for customers.
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.

Brand Specialist (Salesman)

Audi Tampa
Tampa , FL
09.2023 - 02.2024
  • Greeted and assessed customer needs to recommend suitable vehicles.
  • Negotiating pricing and finance options, and providing exceptional customer service.
  • Provided detailed information on various car models, features, and specifications.
  • Maintained knowledge of current inventory and ensured vehicles were ready for sale.
  • Followed up with clients post-sale to ensure satisfaction and encourage repeat business.

Brand Specialist (Salesman)

Hoffman Lexus
East Hartford, CT
07.2021 - 08.2023
  • Consistently achieved monthly sales targets by leveraging persuasive selling techniques, effectively negotiating pricing and finance options, and providing exceptional customer service.
  • Engaged customers through active listening, assessed their preferences, and conducted informative vehicle demonstrations, resulting in increased customer satisfaction and repeat business.
  • Demonstrated comprehensive knowledge of the different Lexus models, specifications, and cutting-edge features, while effectively teaching and articulating the advantages to customers.
  • Established a solid customer base through attentive service, fostering trust, and maintaining ongoing communication, resulting in a significant number of referral customers.

Strength & Conditioning Intern

MB Sports Training
Northford, CT
01.2021 - 05.2021
  • Assisted in developing individual and team strength and conditioning programs based on athlete's goals and performance needs.
  • Conducted training sessions, ensuring proper technique, monitored athletes progress, and offered valuable feedback for skill refinement and performance enhancement.
  • Engaged in ongoing professional development by conducting research, attending workshops, and staying informed about current strength and conditioning practices.

All-Wheeled Vehicle Mechanic (91B)

U.S. Army
Fort Hood, TX
02.2015 - 08.2018
  • Performed comprehensive vehicle maintenance, scheduled inspections, routine repair, and component replacements.
  • Utilized advanced diagnostic tools and techniques to identify and resolve complex mechanical, electrical and hydraulic issues effectively minimizing vehicle downtime.
  • Lead a team of mechanics, facilitated tasks, shared technical knowledge, and provided support during complex repairs.

Education

B.S. - Exercise Science

Southern Connecticut State University
New Haven, CT
05.2021

Skills

  • Microsoft Office
  • Client needs analysis
  • Sales techniques
  • Risk assessment
  • Problem solving
  • Time management
  • Negotiation
  • CRM software
  • Email marketing
  • Bilingual

Hobbies and Interests

  • Working Out
  • Playing golf
  • Continued education/skills
  • Spending time with family & friends

Certification

  • FL 215 Health and Life

Languages

German
Native/ Bilingual

Timeline

Private Health Insurance Agent

US Health Advisors
02.2024 - Current

Brand Specialist (Salesman)

Audi Tampa
09.2023 - 02.2024

Brand Specialist (Salesman)

Hoffman Lexus
07.2021 - 08.2023

Strength & Conditioning Intern

MB Sports Training
01.2021 - 05.2021

All-Wheeled Vehicle Mechanic (91B)

U.S. Army
02.2015 - 08.2018

B.S. - Exercise Science

Southern Connecticut State University

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Lionel Edwards