Lionel Youngblood
Manhattan,New York
Summary
Committed careerist with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Union Representative 1
32BJ SEIU
New York
2019.07 - Current
- Processes inquiries in client facing Welcome Center for Union member requests in regards to health and Pension benefits(Enrolling dependents, Direct Deposit, death notifications, etc.) Handles call and questions regarding Union benefits(Preparing for retirement, checking the status of medical pre-authorizations) Assists with Member Services projects that aid in making benefits more accessible to all Union members.
Preferred banking Client services Associate
FIRST REPUBLIC BANK
New York
2018.04 - 2019.02
- Process wire transfers for high network clients through Payplus system
- Handles personal cash delivery to clients at secure locations
- Audits and oversees the paperwork required by Dodd Frank Act and BSA regulations.
Lead Teller
WELLS FARGO
Verona
2012.04 - 2018.03
- Works closely with service manager to ensure store is always in compliance for audit purposes
- Current ATM custodian (In charge of making sure ATM is always running and fully stocked with cash) Coaches teller team how to effectively disposition a product by mentioning the features and how it benefits that customer Oversees and provides overrides for transaction that are over teller teams limit.
Inventory Specialist
RGIS
Lyndhurst
2010.09 - 2012.02
- Apart of specialized team that takes inventory for Home Depots stationed in NJ, NY, CT and PA Tasked with making sure that everything within store is accounted for In charge of setting up store prior to audit being executed
Education
A.S. Degree in Liberal Arts -
Essex County College
12.2009
Skills
- Experienced with Microsoft office, Microsoft Excel, Microsoft PowerPoint,
- 10 Key Experience
- Adaptable and Flexible
- Trained in the techniques of providing good customer service, increasing sales and product promotion, and meeting goals and objectives.
- Altruistic; works well independently; establishes rapport and works harmoniously with teams/groups as well.
- Articulates and communicates well with people of diverse racial, ethnic backgrounds on all socio economic levels; excellent public speaker. Effective at multi-tasking; organization, and prioritizing work assignments
Achievements Activities And Memberships
- Nominated, selected, and sponsored by the NJ STARS program (a program for high achieving-top 15% high school student graduates) to attend colleges and Universities.
- Received scholarship and attended accounting seminar from MasterCard
- Attended Accounting Awareness program, National Association of Black Accountants, summer 2004.
- Participated in accounting and business seminars at Prudential Insurance Company, New York, NY.
- Chosen to attend finance and economy workshops at Rutgers University
References
References available upon request.
Timeline
Union Representative 1
32BJ SEIU
2019.07 - Current
Preferred banking Client services Associate
FIRST REPUBLIC BANK
2018.04 - 2019.02
Lead Teller
WELLS FARGO
2012.04 - 2018.03
Inventory Specialist
RGIS
2010.09 - 2012.02
A.S. Degree in Liberal Arts -
Essex County College
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