Lionell French
Las Vegas,NV
Summary
Accomplished Security Officer and House Manager with a proven track record at C.S.C Event Staff, enhancing safety and customer satisfaction. Skilled in preventive maintenance and exceptional organization, I excel in staff training and emergency response. Demonstrated ability to improve facility safety and streamline operations, achieving a harmonious and secure environment.
Overview
2
2
years of professional experience
Work History
Security Officer
C.S.C Event Staff
09.2022 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
House Manager
The Composers Room
11.2023 - Current
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Conducted regular evaluations of staff performance identifying strengths weaknesses providing feedback professional development opportunities.
- Maintained high standards of safety and cleanliness throughout the facility by enforcing strict guidelines and procedures.
- Enhanced customer experience by ensuring smooth operations during all events and performances.
- Resolved conflicts among staff members or patrons diplomatically to maintain a positive working environment and customer satisfaction.
Education
High School Diploma - High School Education
Booker T. Washington
Memphis05.2005
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Staff training
Timeline
House Manager
The Composers Room
11.2023 - Current
Security Officer
C.S.C Event Staff
09.2022 - 11.2023
High School Diploma - High School Education
Booker T. Washington
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