Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Interests
Timeline
Generic

LIOR SHIMUNOV

Forest Hills

Summary

Knowledgeable Sales Associate and Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

4
4
years of professional experience

Work History

Cashier

Burlington Coat Factory
08.2023 - 04.2025
  • Over 150 deals were processed every day, and they were all precise 98% of the time. This cut down on customer wait times and made checkout faster during busy hours
  • Handled more than $10,000 in cash, cards, and digital transfers every day with no issues, ensuring the integrity of the money and a smooth end of day reconciliation.
  • Took care of 20-30 customer questions per shift, which helped raise customer satisfaction scores by 15% according to surveys done after visits. It also helped rearrange places with a lot of products and foot traffic, resulting in increase in the sales by 10% near the register
  • Suggested and made changes to the layout of the checkout and how customers were able to communicate, which sped up the payment process and made things run more smoothly overall
  • Worked with a group of employees to cut down on wait times by at least 20% by managing the lines strategically and working together as teamwork during busy shopping hours (like holidays).

Receptionist

Steve's Barbershop
08.2021 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed appointment scheduling using digital booking tools, optimizing the daily workflow and reducing client wait times by 30-60 minutes. Resulting to be ahead of the schedule
  • Answered phone promptly and booked appointments accurately for customers according to schedule
  • Upheld cleanliness and organized the front of the register free from clutter, reinforcing a professional image and improving first impressions for walk-in clients

Education

Bachelor's Degree - Biology

Touro University Worldwide
04-2027

High School Diploma - undefined

Forest Hills High School
Forest Hills, NY
06.2021

Skills

  • Customer Service Sales Strategy
  • Team Collaboration
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration

Accomplishments

  • Achieved positive feedback on customer surveys through effectively helping with customer service.

LANGUAGES

Russian
Native or Bilingual
Polish
Professional Working
Spanish
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Blogging
  • Graphic Design
  • Music
  • Playing Sports
  • I like trying new recipes and food trends

Timeline

Cashier

Burlington Coat Factory
08.2023 - 04.2025

Receptionist

Steve's Barbershop
08.2021 - 07.2023

High School Diploma - undefined

Forest Hills High School

Bachelor's Degree - Biology

Touro University Worldwide

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