Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic
Pearl Lee Thomas

Pearl Lee Thomas

Saginaw,MI

Summary

Detail-oriented Product Demonstrator experienced in engaging customers through effective presentation of product features and conducting interactive demonstrations at retail events. Enhanced customer experience by setting up sampling stations, managing inventory, and maintaining organized environments while assisting healthcare providers with routine procedures. Adapted skills across diverse roles, contributing to strong communication and technical troubleshooting abilities in both medical and electronics fields.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

14
14
years of post-secondary education
15
15
years of professional experience

Work History

Cashier

Kroger
Saginaw, MI
07.2021 - Current
  • Scanned merchandise at Kroger checkout lanes with accuracy and speed.
  • Processed cash, card, and mobile payments following store procedures.
  • Bagged groceries carefully to protect fragile and refrigerated items.
  • Support training with cleaning checkout facing screens, belts, discard used trash bin at my checkout
  • Bottle room for three years or more
  • Greeted customers and provided friendly service during transactions.
  • Applied coupons, discounts, and rewards at register.
  • Maintained clean, organized checkout area and stocked register supplies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Supported daily operations by executing various tasks efficiently.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered exceptional customer service while promoting loyalty programs to drive sales.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Ensured checkout areas remained clean and organized to enhance customer experience.
  • Enhanced customer satisfaction by personalizing service for each customer.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Adhered to social distancing protocols and wore mask or face shield.

Demonstrator/Sales Associate

Advantage Solutions
Irondale, CA
11.2017 - 01.2022
  • Engaged shoppers by highlighting product features and usage details to enhance customer understanding.
  • Presented product samples to engage and educate shoppers at retail events for Advantage Solutions clients.
  • Arranged and set up product demonstration stations to facilitate interactive experiences at retail events.

Retail Assistance Training from MSP

Goodwill Industries
Saginaw
03.2016 - 01.2019
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Coordinated with diverse coworkers to accomplish goals and resolve product and service issues.
  • Collaborated with team members to successfully achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.

Inside Sales Marketing Representative

Marketing Werks
Saginaw, MI
06.2014 - 10.2014
  • Greeting and engagement with customers visiting the store
  • Offer subscription service by kiosk of local news
  • Offer a free journalism for customers to carry home
  • Training by our MARKETING TEAM not Marketing Werks.
  • Presented brand promotions and event marketing services to potential clients.
  • Followed call scripts to schedule sales appointments and follow-up meetings.
  • Coordinated with other departments to ensure timely delivery of products and services to customers.
  • Developed and maintained relationships with key customers to increase sales.
  • Conducted product demonstrations to educate customers on features and benefits of products.
  • Established strong working relationships with suppliers and vendors to ensure quality service delivery.
  • Identified potential new customers and developed plans for acquiring them.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Upsold and cross-sold products to existing customers to maximize revenue.
  • Developed and maintained strong relationships with existing clients to ensure repeat business.
  • Assisted in the development of sales materials, including brochures and online content.
  • Reached and exceeded monthly sales targets through effective sales strategies and techniques.

Customer Service Medical Assistant

CRXSP Foundation
Saginaw, MI
03.2012 - 09.2012
  • Assisted providers with routine procedures during CRXSP Foundation appointments.
  • Recorded patient histories and symptoms in CRXSP Foundation health charts.
  • Inventory activities assisting customers with the office visit.
  • Assistant for customer office visit
  • Data entry of office information for the foundation recordation.
  • Maintained clean, organized patient areas within CRXSP Foundation facilities.
  • Filing log information.
  • Conducted minor cleaning duties to ensure a tidy office environment.

Education

Diploma Or Certificate - CPR, ARTIFICIAL INTELLIGENCE,PHYSICALTHERAPY ,CARS

Online Studies
03.2019 - 09.2026

Certificate - Social Media Marketing

Shaw Academy Marketing
Saginaw, MI
06.2014 - 09.2014

Diploma In Medical Assisting And Office Administration - Medical Assistant And Office Administration

Ross Medical Education Center
Saginaw, MI
11.2009 - 09.2010

Diploma - Basic Electronics With Computer And Robot Study.

NEI MCGRAW HILL INSTITUTE
District Of Columbia, WA
01.1988 - 09.1992

Computer Certification - Office Computers

IBM Computers, Bridgeport Adult Education
Saginaw, MI
01.1990 - 01.1991

Some College (No Degree) - Legal Studies

Ashworth University
Norcross, GA

Skills

  • Customer service
  • Sales background
  • Retail sales
  • Product demonstration
  • Product demonstrations
  • Demonstration skills
  • Customer engagement
  • Communication skills
  • Influencing skills
  • Persuasive communication
  • Product knowledge
  • Product presentation
  • Product positioning
  • Product displays
  • Brand awareness
  • Sampling setup
  • Retail event support
  • Food and beverage preparation
  • Cooking
  • Quality assurance skills
  • Inventory control
  • Microsoft Excel
  • Data management
  • Technical skills
  • Technical troubleshooting
  • Medical office administration
  • Electronic records
  • Patient scheduling
  • CPR certification
  • Time management abilities
  • Team collaboration
  • Team player
  • Versatile
  • Adaptable
  • Outgoing personality
  • Creative thinking
  • Attention to detail
  • Reliability
  • Self motivation
  • Professionalism
  • Sales strategy
  • Sales techniques
  • Storytelling expertise
  • Social media promotion
  • Audience engagement
  • Inn cleaning experience
  • Professional artist
  • Critical thinking
  • Word processing
  • Attention to detail
  • Sales techniques
  • Professionalism
  • Self motivation

Affiliations

  • Built on English skills by writing and awarded for my projects
  • Expanded learning skills including building self esteem or assertion
  • Challenges formed with results from school, training on the job, Ticket To Work program and various activity to accustom body to adapt in situations
  • New information researched to maintain my challenges are not an issue.
  • Extra training by recreated studies. Examples: electronics parts or chassis TO technical skill in hardware studies.
  • Social studies to strengthen my interpersonal skills
  • Extra training offered accepted bye at job sites

Accomplishments

  • NRI MCGRAW HILL INSTITUTE, Honors certificate for fast learning
  • Bonuses from work includes commission from Norrell, People Ready and Kroger
  • Excelled in customers willing to buy or sign material for the particular job
  • Reputable for good, excellent worker There are skills awarded.

References

References available upon request.

Timeline

Cashier

Kroger
07.2021 - Current

Diploma Or Certificate - CPR, ARTIFICIAL INTELLIGENCE,PHYSICALTHERAPY ,CARS

Online Studies
03.2019 - 09.2026

Demonstrator/Sales Associate

Advantage Solutions
11.2017 - 01.2022

Retail Assistance Training from MSP

Goodwill Industries
03.2016 - 01.2019

Inside Sales Marketing Representative

Marketing Werks
06.2014 - 10.2014

Certificate - Social Media Marketing

Shaw Academy Marketing
06.2014 - 09.2014

Customer Service Medical Assistant

CRXSP Foundation
03.2012 - 09.2012

Diploma In Medical Assisting And Office Administration - Medical Assistant And Office Administration

Ross Medical Education Center
11.2009 - 09.2010

Computer Certification - Office Computers

IBM Computers, Bridgeport Adult Education
01.1990 - 01.1991

Diploma - Basic Electronics With Computer And Robot Study.

NEI MCGRAW HILL INSTITUTE
01.1988 - 09.1992

Some College (No Degree) - Legal Studies

Ashworth University
Pearl Lee Thomas