Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Medical Courier
Tampa Family Health Centers
Tampa, FL
01.2023 - Current
Processed payments and handled cash transactions to secure proper compensation.
Followed safety procedures and regulations to protect packages and vehicles.
Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Inspected truck prior to delivery, checking for proper stowage of packages.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Delivered packages to customer doorsteps and business offices.
Tracked delivery status and updated customers for expected delivery time.
Obtained signatures for delivery documents and packages.
Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Communicated with dispatch and customers for accurate delivery information.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Field Compliance Inspector
Hillsborough County Schools Transportation
Tampa, FL
01.2021 - 12.2022
Documented daily inspection activities by taking photos and filling out inspection reports.
Analyzed data for trends, patterns and indicators of potential noncompliance.
Monitored new projects and developments for adherence to local regulations, issued violations and determined necessary corrective actions.
Enforced compliance with complex state and federal laws, rules and regulations for industry.
Verified information on permits and contracts for projects to assess compliance with legal requirements.
Educated stakeholders on environmental regulations and best practices.
Investigated and reported on violations of environmental regulations.
Informed individuals and groups of pollution control regulations and inspection findings and explained how problems could be corrected.
Applied effective time management techniques to meet tight deadlines.
Front Line Manager /Cook
Ya Boys BBQ
Tampa, FL
01.2015 - 12.2018
Utilized store analytics to identify areas of improvement in customer experiences.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
School Bus Driver
Hillsboro School District
Tampa, FL
09.2006 - 01.2015
Obeyed federal, Florida and local traffic laws and regulations to enable safe transportation outcomes for participants.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Assisted in training new drivers and maintaining driver certifications.
Worked closely with school administration and transportation to maintain smooth operations.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Maintained Florida driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Transported passengers safely along prescribed routes according to tight schedules.
Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Supervised students during loading, unloading and on bus.
Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
Drove bus along assigned route, picking up students.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Recorded bus route and made notes for substitute drivers.
Inspected and serviced buses on regular basis.
Enforced student behavior policies and responded to student emergencies.