Lis Gonzalez

• Provide on-site tours, answered calls, conducted credit verifications, and complete prospect applications via MRI
• Provide bilingual services as needed by guests and residents
• Maintain and update resident information
• Handle all tenant paperwork, maintenance work orders, disputes, renewals and move outs
• Plan resident events on site (holidays, resident appreciation), social media upkeep
• Handle all administrative work for the site.

• Assisted customers with their selections of sneakers, apparel, and any questions regarding products
• Assisted customers with sign-ups for Nike member services resulting in 25 membership sign-ups a week.
• Setting up store displays (mannequins, new gear, windows)
• Cashiering services (receiving different forms of payments).

Assist team with content development for digital channels including collecting testimonials and interviewing alumni and faculty

• Develop and curate posts for social media platforms, monitor accounts, and interact with users in messages and comments
• Aid team in list creation and exporting through internal CRM (Salesforce) and external list services (Leadership Connect)
• Support marketing team in building out reports, presentations, and tracking industry trends.

Implement and manage day-to-day traditional media across multiple platforms

• Included, but not limited, performance monitoring, identifying, and implementing optimizations (by target audience, content, etc.)
• Ensured all media was trafficked properly and on-time.
• Delivered timely and insightful reports based on campaign data analysis.
• Assisted in processing over 100 grants resulting over $100,000 of grants.