LISA BONER
Fernandina Beach,USA
Summary
Self-motivated professional successful in pursuing viable opportunities for expansion and innovation in business. Offering background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Motivated and personable business professional bringing extensive experience in managing administrative and sales operations including hiring personnel including training, educating, motivating and supporting team members.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Restaurant Shula Franchise
02.2015 - 10.2021
- Resposonsible for sight selection, complete build out of square footage and licensing acquisition required for operational readiness.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Monitored developments in fields of industrial technology, business, finance and economic theory
- Founded and managed menu changes growing revenue to $1.3m in first year
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Board Member of FRLA (Florida Restaurant and Lodging Association and Pinecrest Business Association (PBA)2017-2020
President
Abbott Operations
04.1996 - 01.2016
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Held one-on-one meetings with all levels to identify selling hurdles and offered insight into how best to optimize each goal
- Facilitated business by implementing practical networking techniques
- Managed accounts to retain existing relationships and grow share of business
- Built relationships with customers and community to establish long-term business growth
- Forged and nurtured impactful relationships with customers to cultivate loyalty
- Reduced allowance spending by100% by improving timing and quality of operational processes
Education
Bachelor of Science - Medical Technology/ Biochemistry
Northeastern University
Boston, MA03.1983
Skills
- Budget Planning
- Complex Problem Solving
- Integrity and Transparency
- Strategic Planning and Execution
- ServSafe and TIPS manager certification
- Notary certification-HH149067 commision
- Microsoft Office Suite Proficient
Adult and Peds CPR/AED certified
Timeline
Owner/Operator
Restaurant Shula Franchise
02.2015 - 10.2021
President
Abbott Operations
04.1996 - 01.2016
Bachelor of Science - Medical Technology/ Biochemistry
Northeastern University
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