Lisa Allum
Fontana,CA
Summary
I am seeking a challenging position with the opportunity for professional growth where I can use my existing skills to make contributions and to be an asset to the company that employs me. I am a well-organized, self-motivated with addition to communicate effectively and in friendly manner. I am committed to maintaining a productive work environment both independently and as team member.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Group Lead Phlebotomist / Medical Screener
CSL Plasma Center
06.2018 - 05.2024
- In Compliance with SOPS with all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
- Performed the efficient and effective collection from donor by venipuncture and monitoring the pheresis process..
- Promoted a welcoming environment for patients, addressing concerns promptly and professionally during their visits.
- Monitored donors for potential reactions or contraindications.
- Obtained patient vitals such as height, weight and blood pressure.
- Disinfected tools, equipment and surfaces between patients.
- Facilitated training programs for new hires, improving overall team skillset and knowledge base.
Customer Service /Event Hostess
TopGolf
04.2016 - 06.2018
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
Theater Usher
AMC Theatres
04.2014 - 06.2018
- Supported ticket-taking process, verifying accuracy and quickly resolving any discrepancies or confusion.
- Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
- Demonstrated solid multitasking abilities while attending to multiple responsibilities during peak hours without compromising quality service.
- Maintained clean and organized venue to create pleasant experience for guests.
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA06.2009
Skills
- Order of draw
- Venipuncture
- HIPAA Compliance
- Communication abilities
- Data Entry
- Attention to Detail
- Decision-Making
- Relationship Building
- Patient Monitoring
- Team Leader
- Stress Management
- Multi-task
Certification
- Certified/Licensed Office Laboratory assistant. ( Verification on request)
Timeline
Group Lead Phlebotomist / Medical Screener
CSL Plasma Center
06.2018 - 05.2024
Customer Service /Event Hostess
TopGolf
04.2016 - 06.2018
Theater Usher
AMC Theatres
04.2014 - 06.2018
High School Diploma -
Etiwanda High School
- Certified/Licensed Office Laboratory assistant. ( Verification on request)
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