Johana Mota
Summary
Dedicated and detail-oriented Phlebotomist with experience in blood collection and donor care. Proficient in performing venipuncture and capillary puncture procedures while ensuring the highest standards of safety and quality. Strong interpersonal skills with a proven ability to provide exceptional patient care and support, effectively addressing donor concerns and ensuring a positive donation experience. Committed to maintaining accurate records and adhering to regulatory compliance. Seeking to leverage expertise in a dynamic healthcare environment to contribute to patient well-being and organizational success.
Overview
5
5
years of professional experience
Work History
Phlebotomist/Medical Screener
Biolife Plasma Center
07.2024 - 09.2025
- Conducted venipuncture and capillary puncture procedures to collect blood and plasma from donors, ensuring adherence to safety and quality standards.
- Operated and monitored plasmapheresis machines, ensuring optimal performance and donor comfort throughout the donation process.
- Provided exceptional customer service by greeting donors, explaining the donation process, and addressing any questions or concerns.
- Monitored donors for adverse reactions during and after the donation process, providing immediate care and support as needed.
Election Worker/ Trainer
San Bernardino County Registrar Of Voters Office
11.2023 - 03.2024
- Facilitated voter registration processes, ensuring compliance with state regulations.
- Assisted in the setup and breakdown of polling locations to optimize efficiency.
- Provided accurate information to voters regarding ballot procedures and election guidelines.
- Collaborated with team members to resolve issues during voting operations promptly.
Process Assistant
Amazon Fulfillment Center
01.2021 - 12.2023
- Assisted in overseeing daily operations within the Pick Department, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new associates on picking processes, equipment usage, and best practices to enhance productivity and accuracy.
- Collaborated with team members to optimize picking routes and improve overall efficiency, contributing to a reduction in order processing time.
Education
Certificate - Medical Assistant
Stepful
Online 04-2024
Certificate - Phlebotomy
UEI College
Riverside, CA04-2023
Wilmer Amina Carter High School
Rialto, CA06-2017
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Verbal communication
- Workflow management
- Management support
- Time management
- Customer service
- Data entry
- Active listening
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist/Medical Screener
Biolife Plasma Center
07.2024 - 09.2025
Election Worker/ Trainer
San Bernardino County Registrar Of Voters Office
11.2023 - 03.2024
Process Assistant
Amazon Fulfillment Center
01.2021 - 12.2023
Certificate - Medical Assistant
Stepful
Certificate - Phlebotomy
UEI College
Wilmer Amina Carter High School
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