Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Askew

Paso Robles,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Job Coach

NCI Affiliates, Inc.
04.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Delivery Driver

Napa Auto Parts- Enterprise
04.2021 - 03.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Front Office Administrator

Country Oaks Glass & Shower
08.2006 - 09.2020
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

High School Diploma -

Paso Robles High School
Paso Robles, CA
06.1988

Skills

  • Strong Interpersonal Skills
  • Verbal and Written Communication
  • Data Recording
  • Microsoft Word
  • Recordkeeping Strengths
  • Account Management
  • Computer Proficiency
  • Customer Service
  • Professional Telephone Demeanor
  • POS Systems Expertise
  • Clerical Support
  • Money Handling Abilities

Timeline

Job Coach

NCI Affiliates, Inc.
04.2022 - Current

Delivery Driver

Napa Auto Parts- Enterprise
04.2021 - 03.2022

Front Office Administrator

Country Oaks Glass & Shower
08.2006 - 09.2020

High School Diploma -

Paso Robles High School
Lisa Askew