Lisa Askew
Paso Robles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Job Coach
NCI Affiliates, Inc.
04.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
Delivery Driver
Napa Auto Parts- Enterprise
04.2021 - 03.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Front Office Administrator
Country Oaks Glass & Shower
08.2006 - 09.2020
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Edited documents to improve accuracy of language, flow, and readability.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
High School Diploma -
Paso Robles High School
Paso Robles, CA06.1988
Skills
- Strong Interpersonal Skills
- Verbal and Written Communication
- Data Recording
- Microsoft Word
- Recordkeeping Strengths
- Account Management
- Computer Proficiency
- Customer Service
- Professional Telephone Demeanor
- POS Systems Expertise
- Clerical Support
- Money Handling Abilities
Timeline
Job Coach
NCI Affiliates, Inc.
04.2022 - Current
Delivery Driver
Napa Auto Parts- Enterprise
04.2021 - 03.2022
Front Office Administrator
Country Oaks Glass & Shower
08.2006 - 09.2020
High School Diploma -
Paso Robles High School