Lisa Bento
Cranston,RI
Summary
Hardworking experienced Specialist within Digital Production with 28 years in the company; handles tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to move up and contribute to growing company.
Overview
28
28
years of professional experience
Work History
Specialist Digital Production
Peapod Digital Labs
11.2019 - Current
- Building site data
- Building Targeting
- Building Promo & Events
- Building Social Media URL's
- QA'ing the site for data accuracy.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Attended training programs to deepen professional skillset and assisted in training coworkers on existing and new programs.
- Working with Chanel planning, Creative Services & Ecomm teams to execute opco's expectation of data & the site.
- Partnering with appropriate teams to troubleshoot any site issues.
Merchandiser
Peapod
03.2003 - 10.2019
- Perishable category management
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Established strong vendor relationships to maintain and support business.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Supervisor
Stop & Shop
10.2001 - 03.2003
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Clerk
Stop & Shop
02.1995 - 10.2001
- Interacted with customers by phone, email, or in-person to provide information.
Education
High School Diploma -
North Providence High School
North Providence, RI06.1996
Skills
- Jira Proficiency
- DbVisualizer Software knowledge
- Analytical and Critical Thinking
- Decision-Making
- Self-Motivated
- Google Workspace
- Excel
- Organization and Time Management
- MS Office
- Data Entry
- Powerpoint
- Communicating written & verbal
Timeline
Specialist Digital Production
Peapod Digital Labs
11.2019 - Current
Merchandiser
Peapod
03.2003 - 10.2019
Supervisor
Stop & Shop
10.2001 - 03.2003
Clerk
Stop & Shop
02.1995 - 10.2001
High School Diploma -
North Providence High School
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