Lisa Bilkey
Summary
Accomplished administrative professional with over two decades of experience in administrative roles and managing office operations. Effectively supports senior management and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
26
26
years of professional experience
Work History
Fleet Coordinator/Planning Assistant
GEICO
04.2008 - Current
- Improved fleet efficiency by implementing preventative maintenance schedules and coordinating timely repairs.
- Reduced vehicle downtime by communicating with reliable repair vendors.
- Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
- Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis.
- Assisted in selecting suitable vehicles for acquisition based on organizational needs and budget constraints.
- Coordinated the decommissioning of retired vehicles.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Supported senior management in reviewing budget forecasts, providing insightful and predictive analysis.
- Authored a new jobs training grant that successfully led to reimbursement for GEICO..
- Managed high-volume invoice processing while consistently meeting tight deadlines for vendor payments..
Budget Analyst
GEICO
11.2005 - 04.2008
- Assisted in yearly budget planning process by providing accurate historical data analysis for informed decision-making purposes..
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Conducted thorough cost-benefit analyses on potential investments.
- Enhanced productivity by organizing travel arrangements.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared presentations on behalf of executives.
- Created and updated expenditure reports in TM1 and Workday.
- Assisted teams with expense reimbursement using Certify and Peoplesoft.
- Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Efficiently managed a wide range of administrative tasks, including scheduling meetings, generating correspondence, and maintaining files.
Claims Representative
GEICO
11.2003 - 11.2005
- Reduced turnaround time for claim settlements by prioritizing tasks and managing deadlines effectively.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
Budget Assistant
GEICO
07.2000 - 11.2003
Sales Associate
GEICO
08.1998 - 07.2000
Education
Yellow Belt Certification -
Lean Six Sigma
GEICOBachelor of Arts - Social Sciences
University of Northern Iowa
Cedar Falls, IASkills
- Attention to Detail
- Problem Solving Capabilities
- Cost Reduction Strategies
- Budgeting and Financial Skills
- MS Office Suite
- Process Review
- Effective Communication
- Developing Solutions
- Invoice Processing
- Administrative Support
Timeline
Fleet Coordinator/Planning Assistant
GEICO
04.2008 - Current
Budget Analyst
GEICO
11.2005 - 04.2008
Claims Representative
GEICO
11.2003 - 11.2005
Budget Assistant
GEICO
07.2000 - 11.2003
Sales Associate
GEICO
08.1998 - 07.2000
Yellow Belt Certification -
Lean Six Sigma
Bachelor of Arts - Social Sciences
University of Northern Iowa