Summary
Work History
Education
Skills
Timeline
Generic

Lisa Bollich

West Yellowstone, MT,MT

Summary

Driven Merchandising Manager with 8 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.

Work History

Assistant Manager of Visual Merchandising

Delaware North
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained updated product knowledge to successfully educate and advise customers.

Floor Supervisor

Delaware North
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Retail Supervisor

Delaware North
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.

Gift Lead

Delaware North
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

Accounting Courses -

McNeese State University
Lake Charles, LA

Diploma -

Lagrange High School
Lake Charles, LA

Accounting -

Sowela Technical Community College
Lake Charles, LA

Skills

  • Visual Displays
  • Cash Register Operations
  • Closing Procedures
  • Promotional Effectiveness Review

Timeline

Assistant Manager of Visual Merchandising

Delaware North

Floor Supervisor

Delaware North

Retail Supervisor

Delaware North

Gift Lead

Delaware North

Accounting Courses -

McNeese State University

Diploma -

Lagrange High School

Accounting -

Sowela Technical Community College

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Lisa Bollich