Lisa Bonev
Rocklin,CA
Summary
Compassionate and dedicated new graduate nurse with a strong foundation in clinical skills, patient care, and medical knowledge gained through rigorous academic training and hands-on clinical experience. Skilled in assessing patient needs, developing care plans, and implementing evidence-based interventions to achieve optimal health outcomes. Proficient in collaborating with interdisciplinary teams to deliver comprehensive and individualized patient-centered care. Possess excellent communication, critical thinking, and problem-solving abilities essential for navigating complex healthcare environments. Eager to contribute to a dynamic healthcare team and make a positive impact on the lives of patients while continuously learning and growing as a professional nurse.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Claims Service Representative
Sedgwick Claims Management
01.2013 - 01.2022
- Actively review narrative reports from claims adjusters and ensure claims are properly documented.
- Assist in triaging claims, initiate contact, and schedule inspections.
- Respond promptly to clients' questions and requests.
- Assist the company in achieving monthly, quarterly, and annual billing goals.
- Determine insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Exceed customer satisfaction by devising creative solutions to problems.
- Motivate and encourage team members to communicate more openly and constructively.
- Demonstrate leadership by improving work processes and assisting in training others.
- Exhibit self-reliance by meeting and surpassing workflow demands.
- Contribute to the development, planning, and completion of project initiatives.
- Resolve variances in accounts and reconcile histories with bank statements.
- Establish a clear review process throughout the contract period to assess performance against expectations and requirements.
- Develop contract templates and update policies and procedures to maintain contracting consistency.
Partner/Manager
Tri-County Soccerplex, LLC
01.2007 - 01.2012
- Played a key role in achieving a 91% customer retention rate (Industry standard is 60%).
- Helped achieve the first $600,000 revenue year, resulting in a 31% increase in revenue within the first year.
- Coordinate payroll, accounts receivable, accounts payable, scheduling, and personnel issues
- Actively maintain website, copy, and coordinate advertising.
- Order and maintain all necessary supplies for operations.
- Orchestrate and oversee any necessary facility maintenance.
Education
BACHELOR OF SCIENCE, NURSING -
Samuel Merritt University
12.2023
BACHELOR OF ARTS, COMMUNICATION -
CSU Sacramento
12.2006
Skills
- Patient Assessment
- Critical Thinking
- Treatment Prioritization
- Time Management
- Effective Communication
- Proficiency in EPIC, Cerner, Microsoft Word, PowerPoint, Excel
- Teamwork and Collaboration
- Professionalism and Integrity
- Monitoring Vital Signs
- Regulatory Compliance
Clinical Nursing Experience
- Senior Synthesis | Santa Clara Valley Medical Center, 135, with a one-on-one preceptor, I was able to care for patients in pre-op, OR, burn care, spinal rehab, and wound care
- Community Health Nursing | HumanGood Oakland, 135, implemented exercise programs and health and nutrition related activities for low income residents aged 62+
- Psychiatric and Mental Health Nursing | St. Mary's Medical Center, 135, completed assessments and provided care to adolescent psychiatric patients aged 12-17
- Advanced Medical-Surgical and Critical Care | Stanford Health Care Tri-Valley, 135, provided medically complex care to patients in ICU and Med-Surg units
- Maternal Nursing Care and Obstetrics | Stanford Health Care Tri-Valley, 135, performed mother and baby assessments, assessed and provided care for infants in NICU. Aided expectant mothers in the L&D and antepartum unit
- Nursing Care of Infants, Children, and Youth | CPMC Van Ness, 135, provided care to multiple pediatric medical patients and PICU patients
- Medical-Surgical Care of Adults | St. Mary's Medical Center, 270, adapted quickly to the hospital - Med-Surg, Telemetry and Rehab floors. Able to apply nursing clinical and critical thinking skills.
Certification
- RN, STATE OF CALIFORNIA 95369324
- PALS, AHA 245422099531, 10/01/2025
- ACLS, AHA 245402129915, 09/01/2025,
- BLS, AHA 225419662791, 10/01/2024,
- NIH STROKE SCALE, AHA Group A, 04/01/2023,
- NRP, AHA 1IUYS3H8K2DT1UCCVLOIOAQD
Timeline
Claims Service Representative
Sedgwick Claims Management
01.2013 - 01.2022
Partner/Manager
Tri-County Soccerplex, LLC
01.2007 - 01.2012
BACHELOR OF SCIENCE, NURSING -
Samuel Merritt University
BACHELOR OF ARTS, COMMUNICATION -
CSU Sacramento