Lisa Boyer
Myerstown,PA
Summary
Strategic leader with 20 years of experience in program management and operational oversight. Streamlined operations to enhance company stability and sustainability. Skilled in developing and implementing effective strategies for individuals with intellectual developmental disabilities, fostering positive outcomes for diverse populations.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Executive Director of Adult Services
St Joseph Center for Special Learning
Schuylkill Haven, Pennsylvania
12.2022 - Current
- Coordinated community outreach events to raise awareness about special learning services.
- Implemented policies to ensure compliance with state regulations and best practices.
- Managed budgets and allocated resources for various educational programs and projects.
- Supervised staff performance and provided mentorship to enhance professional growth.
Medical Receptionist
Berks ENT
Wyomissing, Pennsylvania
11.2020 - 10.2021
- Managed patient check-ins and verified insurance information promptly.
- Scheduled appointments efficiently using electronic health record systems.
- Maintained organized patient files and updated records regularly.
Contract Social Worker
GHR Healthcare
Blue Bell, Pennsylvania
04.2020 - 10.2020
- Developed personalized care plans based on client evaluations and goals.
- Conducted home visits to evaluate living conditions and provide support.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Residential Program Supervisor
CSG
Pottsville, Pennsylvania
04.2018 - 03.2020
- Supervised daily operations of residential programs for diverse populations.
- Trained and mentored new staff on program protocols and best practices.
- Coordinated staff schedules to ensure adequate coverage and support.
- Developed and implemented individualized support plans for residents' needs.
Program Specialist
NHS Human Services
Harrisburg, Pennsylvania
04.2011 - 03.2018
- Coordinated training sessions for staff on individual ISP and protocols
- Managed program schedules and resources to effectively utilize staff
- Evaluated individuals' outcomes and provided recommendations for improvements
- Compiled reports summarizing progress towards goals and objectives of each individual
- Participate and lead ISP meetings
Education
Bachelor of Arts - Social Work
Millersville University
Lancaster, PA12-2007
Skills
- Budget management
- Policy implementation
- Individual Plan Implementation
- Staff supervision
- Program evaluation
- Community outreach
- Compliance standards
- Training coordination
- Critical thinking
- Crisis management
- Case management
- Quality control
Certification
Office of Developmental Programs Certified Investigator
Timeline
Executive Director of Adult Services
St Joseph Center for Special Learning
12.2022 - Current
Medical Receptionist
Berks ENT
11.2020 - 10.2021
Contract Social Worker
GHR Healthcare
04.2020 - 10.2020
Residential Program Supervisor
CSG
04.2018 - 03.2020
Program Specialist
NHS Human Services
04.2011 - 03.2018
Bachelor of Arts - Social Work
Millersville University