Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Waitress

Lisa Boyko

waitress
Manhattan,NY

Summary

Dynamic and dedicated professional with extensive experience in customer service at The Office Beer Bar and Grill. Proven ability to multitask and collaborate effectively in fast-paced environments. Skilled in cash handling and maintaining cleanliness, consistently enhancing guest satisfaction and operational efficiency. Committed to delivering exceptional dining experiences through attention to detail and strong decision-making.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

2016
2016
years of professional experience
1
1
Certification

Work History

Waitress

The Office Beer Bar and Grill
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new staff on menu items and service protocols.
  • Processed customer orders efficiently using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Monitored inventory levels and reported shortages to management for restocking.
  • Ensured compliance with health and safety regulations during service operations.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Waitress

IHOP
08.2015 - 09.2015
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Learned menu items thoroughly to provide accurate recommendations to customers.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Handled cash transactions accurately and efficiently during busy shifts.
  • Engaged with guests to address inquiries and resolve issues promptly.
  • Supported team members during peak hours to enhance overall service efficiency.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

House Cleaning

Self
01.2004 - 2007
  • Performed thorough cleaning tasks, ensuring all areas met high cleanliness standards.
  • Operated cleaning tools and equipment efficiently to maintain optimal performance.
  • Assisted with organization of cleaning supplies and inventory management for operational efficiency.
  • Followed safety protocols and procedures to ensure a safe working environment.
  • Collaborated with team members to enhance workflow and service quality.
  • Adapted to varying client preferences, delivering customized cleaning solutions.
  • Identified opportunities for process improvements, contributing to enhanced cleaning efficiency and client satisfaction.

Teaching Assistant

The Childrens Corner
06.1999 - 02.2001
  • Assisted lead teacher in developing and implementing engaging lesson plans.
  • Supported classroom management by facilitating student activities and promoting positive behavior.
  • Provided individualized attention to students, enhancing learning outcomes and confidence.
  • Collaborated with educators to assess student progress and adapt instructional strategies.
  • Made special treats with the children and taught them bible in the afternoon.
  • Helped with Lunch and bathroom made it a safe enviorment for the children and helped to make it a relaxing time for naptime.
  • Did afterschool care for older children in the afternoon.
  • watched children some weekends


Deli Chef

Seduxo Marriot
01.1999 - 01.2000
  • Prepared and presented high-quality deli products while adhering to food safety standards.
  • Assisted in managing inventory levels to ensure product freshness and availability.
  • Collaborated with team members to streamline kitchen workflows and improve service speed.
  • Developed new sandwich recipes, enhancing menu offerings based on customer feedback.
  • Ensured compliance with health regulations by maintaining cleanliness and organization in the deli area.
  • Implemented cost-saving measures through efficient ingredient sourcing and waste reduction strategies.

Waitress

Famished Frog
06.1997 - 06.1999
  • Adapted quickly to changing priorities and high-pressure situations in fast-paced environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

One One One Autistic Boy

The Childrens Specialized Hospital
06.1997 - 12.1997

Cradled him when needed to keep him calm and helped him to be safe.

painted, sand, arts and crafts

Helped him with lunch and bathroom and sang his favorite song.

Made every day fun and exciting for him and cared for him with care and love and patience.

Helped him to music and therapy.

went outside and played with him

was with him the whole day

fine motor gross motor

read books played with him

Private Nanny

Germany Herr and Frau Hinnaquazer
06.1996 - 09.1997
  • Created engaging educational activities to foster children's cognitive development.
  • Managed daily schedules, ensuring timely completion of activities and routines.
  • Developed healthy meal plans catering to dietary restrictions and preferences.
  • Monitored children's behavior, implementing positive reinforcement strategies effectively.
  • Coordinated playdates and social interactions, enhancing children's social skills.
  • Maintained communication with parents regarding developmental progress and concerns.
  • Organized creative arts and crafts projects to stimulate imagination and creativity.
  • Provided emotional support, fostering a nurturing environment for children's growth.
  • went on vacations with the family'
  • Did cleaning and clothing for chris and family cooked.
  • Picked him up from preschool took him out on an adventure treat time.
  • Made it a loving safe and caring enviroment for chris and played with his favorite legos.

Education

No Degree -

Aims Community College
Greeley, CO

Didnt Graduate - Biblical Studies Counseling

Philadelphia University New Jersey Campus
Philadelphia, PA

High School Diploma -

Cobleskill Highschool Votec
Cobleskill NY
06-1996

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making

Accomplishments

I ran a marathan in hamburg Germany.

I was in the pony club.

sanation 1&2 culinary arts

Certification

sanation 1&2 culinary arts

Languages

German
Elementary

Timeline

Waitress

IHOP
08.2015 - 09.2015

House Cleaning

Self
01.2004 - 2007

Teaching Assistant

The Childrens Corner
06.1999 - 02.2001

Deli Chef

Seduxo Marriot
01.1999 - 01.2000

Waitress

Famished Frog
06.1997 - 06.1999

One One One Autistic Boy

The Childrens Specialized Hospital
06.1997 - 12.1997

Private Nanny

Germany Herr and Frau Hinnaquazer
06.1996 - 09.1997

Waitress

The Office Beer Bar and Grill

No Degree -

Aims Community College

Didnt Graduate - Biblical Studies Counseling

Philadelphia University New Jersey Campus

High School Diploma -

Cobleskill Highschool Votec
Lisa Boykowaitress