Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lisa Braxton

Dallas,TX

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

GDS
Arlington , TX
06.2017 - 03.2024
  • Answer incoming calls from builders, warranty reps, and homeowners resolving issues and customer complaints.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Process purchasing orders and processed credit cards payments.
  • Answered incoming calls and emails, providing frontline customer support or assistance with the garage doors
  • Asked probing questions to determine service needs and accurately input what service is needed.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

Associate of Science - Healthcare Accounting

Ultimate Medical Academy - Clearwater
Clearwater, FL
08-2025

High School Diploma -

Wilmer-Hutchins High School
Dallas, TX
05-1985

Skills

  • Customer Consulting
  • Customer Outreach
  • Account Authorizations
  • Payment Facilitation

Timeline

Customer Service Representative

GDS
06.2017 - 03.2024

Associate of Science - Healthcare Accounting

Ultimate Medical Academy - Clearwater

High School Diploma -

Wilmer-Hutchins High School
Lisa Braxton