Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
GDS
Arlington , TX
06.2017 - 03.2024
Answer incoming calls from builders, warranty reps, and homeowners resolving issues and customer complaints.
Provided excellent customer service to resolve customer complaints in a timely manner.
Process purchasing orders and processed credit cards payments.
Answered incoming calls and emails, providing frontline customer support or assistance with the garage doors
Asked probing questions to determine service needs and accurately input what service is needed.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.