Lisa Brewington
Summary
Highly motivated customer service representative with a outgoing personality and professional five star service. friendly and very compassionate. Have the ability to listen well and fellow instruction. Strong organizing skills. Detail-oriented with experience in data entry and office management. Hardworking and focused offering excellent communication, planning and prioritization.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
06.2017 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Multifunction Technician
(Aerotek) Med Star Hospital
09.2016 - 05.2017
- Answered all incoming calls, providing caller with accurate information
- Scheduled and coordinated hospital employee's appointments
- Greeted all employees entering the office for annual physical
- Prepped members for annual FIT test and flu shot
- Administered FIT test to all listed on the daily scheduled
- Undated/filed and maintained employees chart electronically
Administrative Assistant
(Aerotek) Cooper Carry
02.2016 - 09.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed the office calendar for all conference calls and meeting room
- Coordinated travel arrangements for architects and interior designers
- Controlled the set up and break down for all special events in the office
- prepared weekly financial data for monthly reports
Education
Business Administration And Management
North Carolina State University
Raleigh, NC1992
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Scheduling appointments
- Billing and Invoicing
- Scheduling and calendar management
- Database entry
- Telephone reception
- Customer Engagement
Timeline
Rideshare Driver
Uber And Lyft
06.2017 - Current
Multifunction Technician
(Aerotek) Med Star Hospital
09.2016 - 05.2017
Administrative Assistant
(Aerotek) Cooper Carry
02.2016 - 09.2016
Business Administration And Management
North Carolina State University