Lisa Brown
Starkville,MS
Summary
Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills used to build experience for professional career.
Overview
4
4
years of professional experience
Work History
Legends Memorabilia
Ryan Brenner
Starkville, MS
09.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Subway
N/A
Mississippi State, MS
02.2023 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored inventory to keep adequate stock and supplies.
Wolf Creek Country Store
Mark Carter
Pass Christian, MS
01.2020 - 08.2022
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Explained benefits, features and recommendations to maximize client retention.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
Pass Christian High School
Pass Christian, MS05-2022
Criminology
Mississippi State University
Starkville, MSSkills
- Training & Development
- Time Management
- Written Communication
- Teamwork and Collaboration
- Research
- Data Management
- Microsoft Software Proficiency
- Critical Thinking
- Clerical Support
Accomplishments
- Recieved the ACE Award in 2022 for academic excellence
Timeline
Legends Memorabilia
Ryan Brenner
09.2023 - Current
Subway
N/A
02.2023 - 03.2023
Wolf Creek Country Store
Mark Carter
01.2020 - 08.2022
High School Diploma -
Pass Christian High School
Criminology
Mississippi State University