LISA Brunson Hobson

• Ensured compliance with policies and quality standards to maintain consistency in quality of services
• Executed individual business plan to exceed revenue goals and quotas related to growth and new income sources
• Maintain CRM (Customer Relationship Management) document visits, calls, emails, changes in decision makers, needs and recommendations
• Remain informed on current regulations, especially concerning research industry and document creation
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
• Increased profits by through generating and maintaining relationships with accounts and effectively selling new products
• Exceeded established sales goals and increased client retention by
• Devised and implemented product strategies for filling market gaps and driving consistent sales
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
• Followed up with customers to offer additional support and check resolution satisfaction.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Consultant for Business Print environment
• HP, Lexmark, Canon USA and Kyocera
• Canon USA Gold Level Award 2022
• Canon USA Silver Level Award 2023
• Suggested additional services to customers in order to meet upsell goals

Outside Sales Representative

Responsible for building up a new territory

Contact 60 new businesses weekly

Asses current office machine equipment

Gain decision maker information and appointment

Present products with features and benefits

Maintain and update CRM daily

• Travel Nurse Recruiter
  
• Head Hunter for a national Travel Nurse Recruiting Agency
• Convert leads into placements in hospitals across the nation
• Manage travel nurses for placement, credentialing, payroll and disciplinary actions
  
• Contact Hospitals nationwide to find placement for Travel Nurse Assignments
• Maintain CRM Daily
  

• Worked directly with Team Leaders in all departments to meet deadlines
• Researched and updated all materials needed for firm and partners Performed initial client assessment and analysis
• Created and entered all research and documents obtained into Microsoft Excel Spread sheet for client

• Assist lead Teacher in all daily activities and lesson plan

• Managed a sales team of 10
• Developed 3 employees for promotions
• Provided ongoing monitoring, feedback and training based on individual needs
• Created and implemented sales strategies Facilitated weekly sales meetings Implemented sales incentives to create a positive, motivating environment
• Achieved 130% department sales goal 2005 Atlanta Bellsouth Yellow Pages campaign

• Provided ongoing training and support for sales representatives and sales managers
• Assisted sales representatives and sales managers on sales calls
• Facilitated Internet marketing seminars for prospective clients resulting in increased internet product sales

• Developed advertising campaign for clients based on client assessment
• Generated new client/sales with new business prospecting
• Achieved and exceeded sales goals over 110%
• Obtained President Club status 1998, 1999
• Maintain CRM daily

Managed Multiple Dillard Department Stores in South Louisiana representing Prescriptive Cosmetics.

Training existing and New Hire associates behind the counter

Merchandising new products and promotions

Implementing Sales Blitz for increased revenue