Lisa Bugbee
Onondaga,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
30
30
years of professional experience
Work History
Clerical
NASCAR
Daytona, Florida
06.2008 - Current
- Work closely with the Nurse Liaisons from NASCAR.
- Answer multi line phones.
- Assist the Health Center staff with anything they may need.
Clerical
Henry Ford Allegiance Health
Jackson, MI
10.1995 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Western High School
Parma, MI06-1994
Some College (No Degree) - Associates of Science
Jackson Community College
Jackson, MISkills
- Customer service
- Multi-line phone handling
- Time management
- Problem solving
- Task prioritization
- Customer relationship management
- Team collaboration
- Service improvement
- Attention to detail
- Adaptability to change
- Effective communication
- Initiative taking
- Solution seeking
- Calm under pressure
- Critical thinking
- Multitasking Abilities
- Troubleshooting
Timeline
Clerical
NASCAR
06.2008 - Current
Clerical
Henry Ford Allegiance Health
10.1995 - Current
High School Diploma -
Western High School
Some College (No Degree) - Associates of Science
Jackson Community College
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