Lisa Bushey
Jay,NY
Summary
Having been an employee of ORDA for the past 23 years, I feel eminently qualified for the position of Olympic Center Sales Supervisor. I have already been successfully performing all the duties that will be required so I can hit the ground running. I would greatly appreciate being considered for this position and look forward to continuing my journey with ORDA.
Overview
24
24
years of professional experience
Work History
Box Office Supervisor
ORDA
12.1999 - Current
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Created and maintained reports of sold tickets and payments received.
- Submitted daily cash deposits
- Maintained accuracy of cash banks and Box Office safe
- Prepared and submitted daily financial reports to Finance Office
- Greeted customers and advised on which activities were available at all ORDA venues
- Resolved customer complaints and escalated them when necessary to ensure customer satisfaction
- Trained new employees in all aspects of ticket sales and ORDA operations
- Worked with other departments and venues to make sure accurate information was being shared regarding venue operations for the best customer experience
- Worked with Siriusware, Tickets.com, and Tixr ticketing software
Education
No Degree - Business Administration And Management
North Country Community College
Saranac Lake, NYSkills
Excellent listening skills
Providing outstanding customer service
Very organized
Team player
Problem solver
Always willing to learn
Timeline
Box Office Supervisor
ORDA
12.1999 - Current
No Degree - Business Administration And Management
North Country Community College
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