Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Carcamo

San Clemente,CA

Summary

I bring a strong record of leadership, problem-solving, and customer service excellence across both corporate and service environments. With over 6 years in catering, 4 years in retail supervision at Starbucks, and 2 years in data coordination for retirement plans, I have consistently delivered results by staying detail-oriented, adaptable, and team-focused.

Overview

10
10
years of professional experience

Work History

System Data Coordinator

RPAG
Aliso Viejo, CA
07.2023 - Current

The Systems Data Coordinator is responsible for managing and maintaining accurate plan and fund data within the RPAG system. This role ensures that retirement plans are properly linked to eligible investment funds, that advisor participation is validated, and that all data is complete, consistent, and compliant with internal and industry standards.

Key Responsibilities:

  • Set up and maintain retirement plan records in the RPAG system, including client, advisor, and plan-level data
  • Link plans to appropriate investment funds, verifying fund eligibility, and availability.
  • Ensure advisor participation is accurately recorded, and meets platform requirements.

Qualifications:

  • Experience working with RPAG or a similar retirement plan management platform preferred
  • Strong attention to detail and ability to identify and resolve data inconsistencies

Barista

Starbucks
San Clemente, United States
10.2018 - 04.2023

As a Shift Supervisor at Starbucks, you will lead by example and help create a positive experience for both customers and partners (employees). You will support store management by guiding daily operations, coaching team members, and ensuring a high level of customer satisfaction. This role balances leadership, teamwork, and service excellence.

Key Responsibilities:

  • Support store manager in daily operations and act as manager-on-duty when needed
  • Lead opening and closing shifts, including cash handling and task delegation
  • Coach, train, and motivate team members to meet store goals

Skills & Qualifications:

  • Experience in a customer service or retail environment (Starbucks experience preferred)
  • Strong communication and leadership skills
  • Ability to multitask and stay calm under pressure

Sever/Shift Manager

Sundried Tomato Cafe
San Clemente, United States
09.2015 - 04.2020

As a Catering Supervisor, you oversee the planning, preparation, and execution of catering events to ensure high-quality food service and excellent customer satisfaction. You lead a team of catering staff, coordinate event logistics, and maintain standards of cleanliness, safety, and efficiency.

Key Responsibilities:

  • Supervise catering team members during setup, service, and cleanup of events
  • Coordinate with kitchen staff and event organizers to ensure timely food preparation and delivery
  • Ensure food presentation, portion control, and quality standards are met

Skills & Qualifications:

  • Previous experience in catering, food service, or hospitality (leadership experience preferred)
  • Strong leadership and communication skills
  • Ability to manage multiple events and delegate tasks efficiently

Education

General Ed

Rio Hondo College
Whittier, CA
03.2011

High School Diploma -

Whittier High School
Whittier, CA
06.2007

Skills

    Leadership & Team Management

  • Trained, coached, and led teams in fast-paced environments
  • Delegated tasks and managed shift operations effectively
  • Resolved conflicts and kept teams motivated and focused
  • Customer Service & Communication

  • Provided outstanding customer experiences in both retail and catering settings
  • Handled guest/client inquiries, complaints, and special requests
  • Organization & Time Management

  • Balanced multiple priorities, from data tasks to event execution to store operations
  • Met tight deadlines and adapted quickly to changing needs
  • Maintained detailed tracking systems, schedules, and reports

    Technical & Analytical Skills

  • Managed and maintained data systems (RPAG platform) with accuracy
  • Linked retirement plans to fund options and identified advisor participation
  • Event Planning & Execution

  • Coordinated logistics for catering events, including staffing and food service
  • Ensured high-quality presentation and on-time service at events
  • Maintained inventory, supplies, and vendor relationships
  • Attention to Detail

  • Ensured accuracy in data entry and reporting
  • Maintained food safety standards and compliance

Timeline

System Data Coordinator

RPAG
07.2023 - Current

Barista

Starbucks
10.2018 - 04.2023

Sever/Shift Manager

Sundried Tomato Cafe
09.2015 - 04.2020

General Ed

Rio Hondo College

High School Diploma -

Whittier High School
Lisa Carcamo