Lisa Cardona Diaz
Upton,MA
Summary
Proactive Medical Assistant/Receptionist with extensive experience in patient intake, insurance verification, and maintaining accurate medical records. Skilled in EMR/EHR, bilingual in Spanish, and adept at managing appointments and administrative tasks. Committed to patient confidentiality and effective communication, ensuring smooth operations and high-quality patient care.
Overview
15
15
years of professional experience
Work History
Medical Assistant/Receptionist
Mass General Brigham
01.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Took Patients Vitals and verified current medications.
- Filled RX refills
- Maintained Medical Supplies in rooms.
- Prepared patient chart for Dr's next day.
Executive Administrative Assistant
Benoit Language Services
10.2013 - 03.2019
- Maintained confidentiality when handling sensitive information.
- Handled administrative tasks such as coordinating daily schedule for the company with multiple translators.
- Took several inbound calls and translated over the phone.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips for the owner.
- Managed inventory levels for office supplies, guaranteeing availability when needed.
Medical Assiastant
Brandon Residential Treatment Center
03.2010 - 01.2013
- Established medical chart for new intake residents.
- Advocated for residents while accompanying them to the medical appointments.
- Handled daily medications for residents.
- Coordinated and scheduled follow-up for all residents with their current providers.
Education
Business Management -
Quinsigamond Community College
Worcester, MAMedical Assistant Certificate -
American Career Institute
Framingham, MA05-2010
GED -
Keef At Night
Framingham, MA07-2009
Skills
Initiative-taking
Patient check-in and check-out
Medical receptionist experience
Reminder calls
Bilingual/ Spanish Speaking
Appointment management
Documentation
Paperwork coordination
EMR / EHR
Timeline
Medical Assistant/Receptionist
Mass General Brigham
01.2023 - Current
Executive Administrative Assistant
Benoit Language Services
10.2013 - 03.2019
Medical Assiastant
Brandon Residential Treatment Center
03.2010 - 01.2013
Business Management -
Quinsigamond Community College
Medical Assistant Certificate -
American Career Institute
GED -
Keef At Night
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