Lisa Carpenter
Indianapolis,IN
Summary
Detail-oriented professional transitioning into medical coding. Currently pursuing AAPC certification. Multiple years of medical experience. Knowledge in confidentiality and documentation skills in roles requiring strict adherence to policy and detailed record handling. Proficient in Microsoft Excel and Word, with a string commitment to learning compliant coding practices and supporting accurate healthcare documentation.
Overview
12
12
years of professional experience
Work History
Server
Pawn Shop Pub
Indianapolis, IN
07.2022 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention.
- Trained new team members on menu offerings, service standards, and operational procedures.
Secretary
IU Health Methodist Hospital
Indianapolis, IN
12.2019 - 07.2022
- Received and routed incoming calls and correspondence to promote timely communication.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Maintained organized filing system of paper and electronic documents.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Manager
Joella's Hot Chicken
Indianapolis, IN
08.2018 - 12.2019
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
Server
Buffalo Wild Wings
Indianapolis, IN
09.2014 - 07.2018
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained cleanliness and organization of dining area, contributing to overall atmosphere and guest satisfaction.
Education
Nursing Assistance - undefined
J. Everlight Career Center
Indianapolis, IN5 2014
High School Diploma - undefined
North Central High School
Indianapolis, IN5 2014
CPC - Medical Coding
Visionary Health Group
Indianapolis, IN06.2026
Skills
- Confidentiality understanding
- Prioritization and time management
Education and Training
Healthcare focused student currently enrolled in an AAPC approved CPC course through Visionary Health Group.
Affiliations
Ann Silvia
Annsilviapace@gmail.com
Visionary Health Group educator
Shannon Brooks
(317) 852-6717
IU Health Methodist coworker
Brian Holloran
(317) 308-0527
Owner Pawn Shop Pub
Townsend Outlaw
Personal reference
(502) 701-0158
Toutlaw@fox59.com
Timeline
Server
Pawn Shop Pub
07.2022 - Current
Secretary
IU Health Methodist Hospital
12.2019 - 07.2022
Manager
Joella's Hot Chicken
08.2018 - 12.2019
Server
Buffalo Wild Wings
09.2014 - 07.2018
Nursing Assistance - undefined
J. Everlight Career Center
High School Diploma - undefined
North Central High School
CPC - Medical Coding
Visionary Health Group