Lisa Chavers

Walking vacation rentals. Making sure supplies have been delivered for the guests. Making sure all units are cleaned appropriately to make sure the guests has an amazing experience.

• Comprehensive knowledge of SBA loan programs, especially disaster and 7(a) programs and loan administration functions.
• Highly skilled in oral and written communication to extract needed information and to ensure effective response to SBA borrowers.
• Prepares summary recommendation to supervisory or lead loan specialist for review or appropriate actions. Ensures all routine transactions requirements are accomplished for assigned loans.
• Independently manages an assigned portfolio of loans and concentrates on loans that could be fraudulent.
• Staying up to date with most appropriate guidelines, references, and procedures for application and in making minor deviations to adopt the guidelines in specific cases, may determine which of several established alternatives to use

• Communicate with borrowers, real estate agents, attorneys, and home dealers regarding the loan process for funding
• Order Tax & Flood Certifications
• Send loan contracts to attorneys to be reviewed
• Send loan contracts while ensuring they are signed properly
• Confirm loan details match lender approval
• Sending funding packages to the end lenders
• Request funds, and issue disbursements at closing

• Process incoming rejects from Document Processing
• Audit, gather, analyze, and monitor information obtained from mortgagors for completeness and accuracy
• Responsible for contacting external customers document execution errors, and/or system Discrepancies

• Monitors and evaluates the quality of inbound and/or outbound telephone calls.
• Responsible for the day to day inspection of processed loans for accuracy, completeness, and compliance with defined procedures and policies.
• Examines Government and Conventional residential loan documentation for accuracy, completeness, and compliance with appropriate internal, regulatory, government insuring and secondary market investor standards.
• Responsibilities include examination of several different types of lending (conventional, government-backed, home equity, etc.)

• Responsibilities include contacting customers, closers, processors, title companies, brokers, builders and home buyers warranty companies and insurance companies to obtaining correct and complete documentation necessary to obtain insurability of FHA/ VA loans.
• Research and retrieval of mortgage, title polices, and assignments from county websites or internal systems to ensure the mortgage loan have all required documents.
• Responsible for completed loan audits and reviewing loan documentation to ensure compliance with investor and regulatory requirements.
• Worked with clients and other departments to obtained information or documents to correct loan deficiencies.

• Granting access to FHA connection in which I was given access to computer systems of the U.S Department of Housing and Urban Development (HUD)
• Accurately input necessary information in FHA Connection to secure FHA Mortgage Insurance protecting companies assets and preventing unnecessary losses.
• Corresponded with closing agents, attorneys, and borrower to retrieve missing documents or information.
• Ensure all loans were complete.