Lisa Ciafone
Seminole,FL
Summary
Adept at delivering exceptional service, I excelled at The Conch Republic Grill as well as Cody's Roadhouse mastering menu memorization and safe food handling. My ability to manage high-volume periods with effective time management and a focus on order accuracy ensured guest satisfaction. I'm recognized for resolving concerns swiftly, enhancing customer relationships through attentive service and strong multitasking skills.
Overview
18
18
years of professional experience
Work History
Server/Trainer
The Conch Republic Grill
04.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server/Trainer
Cody's Roadhouse
06.2006 - 07.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Accounting And Finance
Pace University
New York, NY05-1989
Skills
- Effective Time Management
- Menu Memorization
- Safe Food Handling
- Order Accuracy
Timeline
Server/Trainer
The Conch Republic Grill
04.2021 - Current
Server/Trainer
Cody's Roadhouse
06.2006 - 07.2021
Bachelor of Science - Accounting And Finance
Pace University
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