Lisa Ciscell
Boise,ID
Summary
Detail-oriented specialist recognized for optimizing data governance and enhancing scheduling efficiency. Experienced in data analysis and team collaboration, contributing to improved decision-making and operational performance.
Overview
23
23
years of professional experience
Work History
Export Data Specialist (contract)
Honor Vet Technology
Parma, ID
08.2025 - 02.2026
- Analyzed data sets to identify trends and support decision-making processes.
- Assisted in maintaining database integrity through regular audits and updates.
- Collaborated with team members to streamline data entry procedures for increased efficiency.
- Developed user-friendly reports for management to facilitate data-driven decisions.
- Maintained files, records, and chronologies of entry activities.
Emergency Roadside Dispatcher
AAA
Boise, ID
08.2024 - 10.2025
- Coordinated roadside assistance requests to ensure timely service delivery.
- Utilized GPS technology to locate stranded motorists efficiently.
- Communicated effectively with service providers and customers for optimal resolution.
- Maintained accurate records of dispatch operations and service details.
- Adapted quickly to changing situations and customer needs in high-pressure environments.
Crude Oil Dispatcher
Suncor Energy
Commerce City, CO
08.2018 - 08.2024
- Coordinated transportation logistics for optimal route efficiency and timely deliveries.
- Monitored real-time vehicle tracking systems to ensure compliance with safety standards.
- Managed communication between drivers and operational teams to facilitate seamless coordination.
- Developed and implemented process improvements that enhanced dispatching accuracy and response times.
- Analyzed operational data to identify trends, improving overall service reliability and performance metrics.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Fleet Manager
Lily Transportation Corp
Aurora, CO
08.2017 - 08.2018
- Managed fleet operations to optimize routing and reduce fuel consumption.
- Implemented maintenance schedules to enhance vehicle reliability and safety standards.
- Developed training programs for drivers, focusing on compliance and best practices.
- Analyzed transportation data to identify trends and improve operational efficiency.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Dispatcher
YRC Freight
Aurora, CO / Irving, TX
12.2002 - 08.2017
- Coordinated freight shipments, optimizing routes and schedules for timely deliveries.
- Monitored shipment progress, ensuring compliance with safety regulations and company policies.
- Communicated effectively with drivers and customers to resolve issues and provide updates.
- Utilized dispatch software to track vehicle locations and manage load assignments efficiently.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
Business
University of Phoenix
Sacramento, CASkills
- Microsoft office proficiency
- Payroll
- Compiling data
- Data governance
- Operations Management
- Scheduling
- Team Leadership
- Data Analysis
- Clerical
Timeline
Export Data Specialist (contract)
Honor Vet Technology
08.2025 - 02.2026
Emergency Roadside Dispatcher
AAA
08.2024 - 10.2025
Crude Oil Dispatcher
Suncor Energy
08.2018 - 08.2024
Fleet Manager
Lily Transportation Corp
08.2017 - 08.2018
Dispatcher
YRC Freight
12.2002 - 08.2017
Business
University of Phoenix