LISA COLEMAN
Galesburg,MI
Summary
I am a team player and can work independently as well. I have had court experience with both my employment with ASK Family Services as well as volunteering as a Court Appointed Special Advocate. I enjoy people and have worked with a very diverse population. I excel in completing each and every task asked of me to the best of my ability.
Overview
10
10
years of professional experience
Work History
Child Welfare Family Support Partner
Ask Family Services
Kalamazoo, MI
01.2016 - 08.2022
- Entered client data in centralized database and maintained up-to-date case records for all clients
- Worked with community resources to engage youth in pro-social activities and help families access services
- Interviewed family members to assess situations, capabilities and problems
- Referred family members to outside support options to assist with coping during times of increased stress
- Conferred with clients to discuss options and goals for various services
- Met with clients to determine necessary services and make treatment recommendations
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success
- Managed parent support groups addressing topics such as positive discipline and parenting styles
- Offered emergency response, family support and case management to meet individual child objectives
- Gathered information from families and social services agencies to inform treatment planning
- Identified appropriate community resources and provided referrals for services
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
- Attended hearings with victims to provide emotional support
- Advocated for victims during difficult situations by filing police reports and connecting to needed services
- Informed victims about legal processes and timelines
- Assisted victims with filling out and submitting protective orders
- Attended T&R Court and Drug Court as needed.
Shelley Newburry MDHHS
Kalamazoo, MI
07.2012 - 01.2016
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
- Gauged and documented patient responses to interventions and treatments
- Attended school meetings, court hearings and supervised court ordered visitation.
Reserve Officer
Kalamazoo County Sheriff
Kalamazoo, MI
- Monitored and investigated suspicions persons and situations and unusual activities
- Shortened criminal investigation lead time and executed operational protocol for criminal and non-criminal violations
- Road patrol
- Report writing
- Arresting and detaining.
Education
Criminal Justice
Kalamazoo Valley Community College
Skills
- Child abuse and neglect dynamics
- Family case plans
- Care plan intervention
- Interagency collaboration
- Community resources
- Eligibility requirements
- Coaching
- Medicaid
- Training classes
- Role modeling
- Community referrals
- Dedicated support
- SIS understanding
- IEP writing knowledge
- Home visits
- Client advocacy
- Culturally-sensitive
Timeline
Child Welfare Family Support Partner
Ask Family Services
01.2016 - 08.2022
Shelley Newburry MDHHS
07.2012 - 01.2016
Reserve Officer
Kalamazoo County Sheriff
Criminal Justice
Kalamazoo Valley Community College
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