Lisa Coooer
Peoria,AZ
Summary
Dynamic professional with extensive experience at Legion Tattoo Studios, excelling in appointment scheduling and client relations. Proven ability to enhance customer satisfaction through personalized service and efficient workflow management. Skilled in cash management and office organization, fostering positive relationships and streamlining operations for improved efficiency.
Overview
14
14
years of professional experience
Work History
Receptionist Assistant
Legion Tattoo Studios
Peoria, AZ
10.2020 - Current
- Managed front desk operations, ensuring efficient appointment scheduling and client communication.
- Assisted clients with inquiries, enhancing customer satisfaction through personalized service.
- Coordinated artist schedules, optimizing workflow and reducing appointment conflicts.
- Maintained accurate records of client interactions and transactions for seamless follow-up.
Cashier
Four Sons Chevron
Peoria, AZ
04.2017 - 03.2020
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained organized cash register area to ensure quick service delivery.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on register operation and store procedures to ensure consistency.
Cashier
Four Sons Chevron
Peoria, AZ
07.2012 - 05.2015
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product levels.
- Addressed customer inquiries and resolved issues efficiently, fostering positive relationships.
- Streamlined checkout processes to reduce wait times and improve overall efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Education
Bachelor - Medical Assistant
Temp Technical Institute
Phoenix, AZ08.1990
High School Diploma - General Studies
Maryvale High
Phoenix, AZ06.1988
Skills
Reception area maintenance
Maintaining cleanliness
Appointment scheduling
Office organization
Cash management
Organization skills
Customer/Client relations
Time management
Schedule management
Scheduling
Scheduling appointments
Timeline
Receptionist Assistant
Legion Tattoo Studios
10.2020 - Current
Cashier
Four Sons Chevron
04.2017 - 03.2020
Cashier
Four Sons Chevron
07.2012 - 05.2015
Bachelor - Medical Assistant
Temp Technical Institute
High School Diploma - General Studies
Maryvale High