Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lisa Crihfield

Danville,VA

Summary

Compassionate RN Case Manager known for high productivity and efficient task completion. Possess specialized skills in patient assessment, care planning, and case coordination. Excel in communication, empathy, and problem-solving, ensuring optimal patient outcomes and seamless healthcare service delivery.

Overview

12
12
years of professional experience
1
1
Certification

Work History

RN Case Manager

United Health Care
Richmond, VA
08.2017 - Current
  • Managed field-based case management for Medicare and Medicaid, ensuring compliance with managed care protocols.
  • Delivered exceptional customer service while working remotely, addressing client needs efficiently.
  • Completed initial assessments of patients and family to determine and address individual home care needs.
  • · Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • · Responded promptly and professionally to patient questions and concerns.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans

Home Health Registered Nurse

Team Nurse
Danville, VA
04.2016 - 08.2017
  • Oversaw Medicare and Medicaid managed care processes, ensuring adherence to healthcare standards.
  • · Trained, guided, supported and supervised home health aide care providers.
  • Introduced changes to patient care plans based on regular evaluations and patient changes
  • · Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.

RN Staff Nurse

Cone Health System
Reidsville, NC
01.2013 - 03.2016
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed, monitored and documented patient vital signs, medical history and physical condition.
  • Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Addressed rapid response and code situations by strategically organizing and delegating tasks.
  • Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
  • Maintained accurate records of patient health information and treatment plans in electronic health record systems.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Participated in quality improvement initiatives to improve outcomes in the healthcare facility.

Education

Diploma - Nursing

Danville Regional Medical Center School of Nursing
Danville, VA
05-1997

Skills

  • Proven problem-solving skills
  • Chronic disease management
  • Field-based case management
  • Multidisciplinary approach
  • Quality improvement
  • Community resources
  • Effective communication
  • Team collaboration
  • Patient education
  • Proficient in Microsoft Word, Outlook, and Excel

Certification

  • Nursing license Compact

Accomplishments

  • Received multiple BRAVO awards for quality and colloration

Timeline

RN Case Manager

United Health Care
08.2017 - Current

Home Health Registered Nurse

Team Nurse
04.2016 - 08.2017

RN Staff Nurse

Cone Health System
01.2013 - 03.2016

Diploma - Nursing

Danville Regional Medical Center School of Nursing

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Lisa Crihfield