Lisa Crom
Marshfield,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with great time management abilities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Employment Assistant
The Alpha House of Springfield
Springfield, Missouri
12.2022 - Current
- Analyzed client data such as skills, experience, education level, and interests to match them with appropriate jobs.
- Researched labor markets and industries to identify trends and new opportunities.
- Collaborated with other departments within the organization such as Case Managers and Employment Coordinator.
- Advised clients on the best strategies for finding employment.
- Developed relationships with employers to identify potential job openings.
- Attended recruitment fairs, networking events, conferences and other industry-related activities.
- Identified training needs of unemployed individuals based on their current skills set.
- Provided counseling sessions for individuals who are experiencing difficulty in finding a job.
- Conducted job searches for clients, providing them with suitable job opportunities.
- Partnered with local organizations to create internships or apprenticeships for qualified candidates.
- Performed administrative tasks related to job placement activities such as scheduling appointments, processing paperwork, maintaining databases.
- Assisted clients in developing their resumes to make them more marketable.
- Developed and maintained a network of contacts to help identify and source qualified candidates.
- Managed candidate activity.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Updated and maintained candidate records in the recruitment database.
- Provided a positive candidate experience throughout the recruitment process.
Joint Owner
Crom’s Photography
Republic, MO
01.2012 - Current
- Monitored progress of ongoing projects from initiation through completion stages.
- Maintained relationships with existing clients by providing superior customer service.
- Set pricing structures according to market analytics and emerging trends. Ongoing knowledge of new photography trends.
Program Assistant
Alpha House of Springfield
Springfield, MO
11.2019 - 12.2022
- Assist the Employment Coordinator with resident job seeking, budgets, resume’s, GPS tracking, filing and administrative duties
- Assist the case managers with filing, shredding and other duties as assigned.
- Ensured compliance with organizational policies and procedures while administering programs.
- Monitored progress on project timelines associated with each program activity or initiative.
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Created informational materials about programs and services available to the residents.
- Compiled quarterly reports detailing R3M required statistics at the facility.
- Organized special events such as conferences, workshops, training sessions. for program participants.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Produced well-written, comprehensive reports and documents.
Safety and Security Officer
Mansion Theatre
07.2012 - 12.2020
- Adhered to post orders while maintaining a visible presence around the property.
- Provided escorts for visitors as needed throughout the facility.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Followed established protocol for responding to alarms or other emergency situations.
- Assisted in maintaining order during large events or gatherings.
- Communicated effectively with team members while coordinating efforts during shifts.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
- Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Patrolled assigned areas to detect suspicious activities and persons.
- Participated in training exercises related to emergency response protocols.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Maintained order and safety while providing customer service and information to facility visitors.
Watch Officer
Alpha House of Springfield
Springfield, MO
09.2012 - 04.2019
- Worked eight years as a Watch Officer at Alpha House responsible for; filing, intakes, accountability, drug screens, medication accountability, searches for contraband.
Jail Officer
St Clair County Sheriffs Office
Osceola, MO
06.2010 - 05.2012
- Security of Federal and County Inmates, filing, booking, fingerprinting.
- Conducted searches of inmates, cells, and visitors for contraband items such as weapons or drugs.
- Maintained order within the jail facility by monitoring inmate activities.
- Ensured compliance with established security protocols and procedures.
- Provided assistance to medical staff in responding to emergency situations.
- Developed positive relationships with inmates through effective communication techniques.
- Inspected all incoming mail for contraband materials.
- Investigated allegations of misconduct by inmates and reported findings to supervisors.
- Participated in training sessions on topics related to correctional officer duties.
- Enforced disciplinary actions against inmates who violated rules or regulations.
- Responded quickly and appropriately to incidents of violence or rule infractions among inmates.
- Assisted in developing strategies for managing difficult or dangerous situations involving inmates.
- Prepared written reports on activity within the jail facility.
- Communicated effectively with inmates, coworkers, and other law enforcement personnel.
- Monitored surveillance cameras and took action when necessary.
- Supervised inmate movement within the jail, including transporting inmates to court hearings.
- Performed searches of inmates and cells for contraband and prohibited items.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Prepared and submitted daily reports and logs detailing jail operations and incidents.
Education
OPIOIDS/FENTANYL TRAINING
Springfield, MO02-2024
Phlebotomy Technician - Medical Laboratory Technology
Ozark Technical College
Springfield, MO06-2019
Introduction to Accounting -
SBA Office of Entrepreneurial Development
Active Shooter Incident Training -
Mansion Theatre
St Clair County Jail -
Skills
- Administrative duties
- Accountability
- Windows Computer Programs
- Windows Media
- Microsoft Office
- Adobe Photoshop
- Light Room photo editing programs
- Building spreadsheets
- Microsoft Excel
- Resident Coaching
- Job Market Knowledge
- Interviewing techniques
- Resume Writing
- Eligibility Requirements
- Workforce Development
- Program Planning and goals
- Work assignments
- Critical Thinking and Problem-Solving
- Relationship Building
- Work Planning and Organization
- Records Maintenance
- Team building
- Continuous Improvement
- Professional Demeanor
- Written Communication
- Analytical Skills
- Professionalism
Accomplishments
- Employee of the quarter for Alpha House
- Training Employment personnel
- Medical background in Radiology Technician and Phlebotomy
Timeline
Employment Assistant
The Alpha House of Springfield
12.2022 - Current
Program Assistant
Alpha House of Springfield
11.2019 - 12.2022
Watch Officer
Alpha House of Springfield
09.2012 - 04.2019
Safety and Security Officer
Mansion Theatre
07.2012 - 12.2020
Joint Owner
Crom’s Photography
01.2012 - Current
Jail Officer
St Clair County Sheriffs Office
06.2010 - 05.2012
OPIOIDS/FENTANYL TRAINING
Phlebotomy Technician - Medical Laboratory Technology
Ozark Technical College
Introduction to Accounting -
SBA Office of Entrepreneurial Development
Active Shooter Incident Training -
Mansion Theatre