Dedicated Direct Support Professional experienced in daily living support and medication administration. Achieved high standards in behavior redirection and health compliance through organized documentation and effective goal setting. Committed to fostering client independence and ensuring safety while maintaining dignity in care.
Work History
Direct Support Professional
2 Years 10 Months
OPWDD | 01.2024 - Current
Supported individuals with daily living routines, personal care, and mobility assistance.
Monitored behavior support plans and redirected challenging behaviors using approved interventions.
Documented shift notes, incidents, and progress updates in required care records.
Administered medications and followed health, safety, and infection control procedures.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Maintained clean, safe, and well-organized patient environment.
Assistant Venue Manager
3 Years 4 Months
Rooftop Films | 07.2023 - Current
Managed site setup, seating, signage, and screening logistics across multiple rooftop event spaces.
Supervised front-of-house staff, volunteers, and box office procedures to maintain consistent service standards.
Coordinated venue operations for outdoor screenings, ensuring smooth guest flow and timely event readiness.
Resolved guest issues promptly, balancing attendee experience with venue policies and operational needs.
Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
Coordinated with vendors for seamless delivery of services during events, resulting in positive feedback from guests.
Supervised events from start to finish using effective crowd control methods.
Trained and supervised staff to consistently meet performance goals and customer service standards.