Lisa Cruz
San Antonio,Texas
Summary
Thoughtful, bringing quality care to basic human needs. Runs errands and completes everyday tasks for patients. Exceeding expectations to provide a high level of care. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Provider
La Guadalupana Home Health Care
Eagle Pass, Texas
11.2022 - 08.2024
- Utilized behavior modification techniques as required based on individualized behavior support plans
- Developed individualized plans for client success, setting goals and tracking progress
- Collaborated with families, therapists, and other team members to ensure comprehensive approach to care
- Adapted communication styles to meet unique needs of each client served
- Assisted clients in building independent living skills such as budgeting, cooking, laundry management, personal hygiene routines
- Provided emotional support to clients, addressing their concerns and helping them navigate challenges
- Organized medication plans to keep clients current with prescriptions
- Handled basic housekeeping needs for clients with limited mental or physical capacity
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals
- Kept kitchens and bathrooms cleaned and sanitized to minimize infection risks.
Cashier
Max-Mart
Eagle Pass, Texas
05.2021 - 08.2021
- Balanced cash drawer at beginning and end of each shift
- Addressed customer questions and complaints with professionalism
- Offered customers information about upcoming promotions and available items
- Gave customers full attention and attended to their needs
- Bagged, boxed or wrapped products for customers
- Stocked store shelves and end-caps with merchandise
- Kept clean, organized and well-stocked checkout areas
- Promoted loyalty programs and store cards
- Engaged customers in pleasant conversation while completing cash register transactions
- Kept customers happy by quickly processing payments and bagging purchases
- Counted and secured cash to maintain accurate register totals
- Maintained neat drawer with correct amount of change to meet customer needs
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
Cook
Jack in the Box
San Antonio, Texas
04.2017 - 07.2017
- Communicated clearly with kitchen staff to coordinate workflow
- Collaborated with restaurant staff to meet food service demands during peak periods
- Prepared standardized meals to meet nutrition and portion specifications
- Followed established cooking techniques to prepare standard menu options
- Prioritized food orders to synchronize delivery and reduce wait times
- Cross-trained to fill in for absent team members and cover kitchen needs
- Cleaned and maintained kitchen equipment to comply with sanitation regulations
- Cleaned equipment between use and at end of day to maintain optimum conditions
- Cooked entrees, side dishes and appetizers following established recipes
- Restocked ingredients and supplies at kitchen stations in between rush periods
- Sanitized kitchen surfaces and equipment to prevent cross-contamination
- Handled high volume of orders coming through station and produced consistent, quality results
- Monitored food temperatures to ensure compliance with food safety regulations
- Maintained cleanliness and sanitation in kitchen workspace.
Education
GED -
A&M University
Laredo, TX12.2012
Skills
- Task Prioritization
- Attention to Detail
- Multitasking
- Fast Learning
- Bilingual
Timeline
Provider
La Guadalupana Home Health Care
11.2022 - 08.2024
Cashier
Max-Mart
05.2021 - 08.2021
Cook
Jack in the Box
04.2017 - 07.2017
GED -
A&M University