Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raul Garcia

Harlingen,TX

Summary

High-energy Agent with skills in building customer relationships and selling consumer products. Adept at driving revenue growth through customer relations and product promotion. Responsive to changing trends and adaptable to incorporating new strategies.

Overview

11
11
years of professional experience

Work History

Provider

Sunglo Home Health Services
10.2022 - Current
  • Coordinated with healthcare professionals to provide continuous quality care for clients

Agent

TTEC
06.2021 - 10.2024
  • Handled customer and consultant calls to help skincare customers with diverse issues and maintain brand loyalty

Agent

Qualfon Communications
10.2020 - 04.2021
  • Responded to customer service calls and inquiries from people in need of scheduling appointments for covid Vaccines when available

Agent

Dish Network Corp
04.2014 - 11.2020
  • Handled sales, service and technical calls to help programming customers with diverse issues and maintain brand loyalty

Agent

Advanced Call Center Technologies, ACT
10.2013 - 05.2014
  • Informed clients of policies and procedures.
  • Assisted clients with bank cards, including maintenance and issuance of new cards.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Education

High School Diploma -

Harlingen High School South
Harlingen, TX
08.1996

Skills

  • Professional demeanor
  • Time management abilities
  • Effective communication
  • Professionalism
  • Flexible schedule
  • Adaptability and flexibility
  • Decision-making
  • Conflict resolution
  • Reliability
  • Client retention
  • Problem-solving abilities
  • Customer relationship management
  • Relationship building
  • Task prioritization
  • Multitasking Abilities
  • Analytical skills

Timeline

Provider

Sunglo Home Health Services
10.2022 - Current

Agent

TTEC
06.2021 - 10.2024

Agent

Qualfon Communications
10.2020 - 04.2021

Agent

Dish Network Corp
04.2014 - 11.2020

Agent

Advanced Call Center Technologies, ACT
10.2013 - 05.2014

High School Diploma -

Harlingen High School South

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Raul Garcia