Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Davis

Kennewick,WA

Summary

As the former owner of Gathering Grounds Coffee Shop, I excelled in small business operations and customer relations, significantly increasing customer satisfaction. My expertise includes training employees and streamlining processes, showcasing my leadership and organizational skills. I'm known for fostering repeat business through exceptional service and strong client relationships.

Overview

8
8
years of professional experience

Work History

Owner

Gathering Grounds Coffee Shop
08.2017 - 04.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

CNA

Senior Helpers
05.2014 - 03.2017
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Columbia College
Columbia, MO & AL

Associate Of Applied Arts - Early Childhood Education

Calhoun Community College
Huntsville

Skills

  • Small Business Operations
  • Customer Relations
  • Took Inventory/ Stocked shop of supplies
  • Trained Employees to run shop

Timeline

Owner

Gathering Grounds Coffee Shop
08.2017 - 04.2022

CNA

Senior Helpers
05.2014 - 03.2017

Columbia College

Associate Of Applied Arts - Early Childhood Education

Calhoun Community College

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Lisa Davis