Lisa D. Coleman
Charlotte,NC
Summary
Results-driven Benefits Professional with 10+ years of experience managing employee benefits, vendor relationships, and process improvements. Proven expertise in Open Enrollment, compliance, and employee wellbeing programs. Collaborative and detail-oriented, with strong analytical, communication, and project management skills.
Overview
14
14
years of professional experience
Work History
Benefits Account Manager III
Paylocity
03.2022 - Current
- Lead daily benefits operations and vendor management for multiple clients.
- Conduct benefit data audits ensuring accuracy and compliance.
- Manage annual Open Enrollment processes and client training.
- Developed documentation and process improvements reducing vendor errors by 30%.
Benefits Specialist
Sonic Automotive
04.2021 - 03.2022
- Administered benefits and managed wellness programs.
- Supported Open Enrollment, testing, and employee communications.
EDI Support Specialist
Paycor
08.2017 - 01.2020
- Oversaw HR/benefits data integrations ensuring accurate data flow and reporting.
Benefits Analyst
Macy’s
11.2011 - 06.2014
- Administered benefits programs, audits, and compliance processes for large workforce.
Education
Associate of Science - Computer Programming
Cincinnati State Technical And Community College
Cincinnati, OHSkills
Benefits Administration
Vendor Management
Open Enrollment
Compliance & Auditing
Process Improvement
Workday & Bswift
Excel (Pivot Tables, VLOOKUPs)
Project Management
TECHNICAL TOOLS
- Workday
- Bswift
- PeopleSoft
- SQL Server
- Microsoft Office Suite
- GSheets
- HTML
- CSS
- JavaScript
Timeline
Benefits Account Manager III
Paylocity
03.2022 - Current
Benefits Specialist
Sonic Automotive
04.2021 - 03.2022
EDI Support Specialist
Paycor
08.2017 - 01.2020
Benefits Analyst
Macy’s
11.2011 - 06.2014
Associate of Science - Computer Programming
Cincinnati State Technical And Community College