Lisa DeLucca-Dudman

Provided support to obtain medical records, radiology testing, with extensive HIPAA authorization experience.

In person new client support to onboard new cases

Filed applications with insurance carriers for motor vehicle accidents.

Provide training with new case assistants.

Onboarded new workers compensation cases.

Ordered office supplies for department

Maintained copiers and printers to verify they were working and loaded with paper supplies.

Filed daily workers compensation court date adjournments for our New Jersey cases.

• Helped patients receive appropriate, high-quality care with reasonable results.
• Evaluated treatment plans against individual goals and healthcare standards.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.

Prepared Social Security applications for new clients and filed with Social Security Administration.

Administratively communicated with clients in writing, email, text, and on the phone.

• Identified areas of system improvement by applying historical knowledge to ongoing credit union usage statistics.
• Installed 17 ATM's nationwide. Was awarded an award for this accomplishment.
• Manager of the ATM Department.
• Participated on core system merger
• Managed department budget .
• Processed deposits for all branch ATMS and account mail in transactions.