Lisa Dempsey
Stormville,NY
Summary
Accomplished Director of Food and Beverage at an exclusive Hudson Valley Golf Club, with over 30 years experience in hospitality management and staff leadership. Spearheaded menu development and vendor negotiations, enhancing customer satisfaction and financial health. Proven track record in elevating service standards and fostering team growth, demonstrating exceptional interpersonal skills and a keen eye for food trend analysis.
Overview
36
36
years of professional experience
Work History
Director of Food and Beverage
Trump National Golf Club Hudson Valley
Hopewell Junction, USA
05.2004 - Current
- Responsible for the expansion of training programs to facilitate staff development.
- Regularly oversees meetings with interdepartmental heads about special events, restaurant standards, customer feedback.
- Skillfully leads contract negotiations to ensure patron satisfaction, while maximizing earnings.
- Supports young professionals by providing focused mentorship during initial career stages.
- Coordinates with vendors to ensure quality products at competitive prices.
- Responsible for identifying areas of financial loss and implementing cost efficiencies.
- Collaborates with the executive chef to develop menu offerings by aligning seasonal produce selections with patrons' desires.
Co-Owner
Michael's Sports Cafe
Fishkill, NY
01.1989 - 01.2004
- Directed the success and longevity of a sports cafe business for 15+ years.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Education
High School Diploma -
Somers High School
Lincolndale, NY08-1978
Skills
- Hospitality Management
- Coaching and mentoring
- Problem-solving aptitude
- Vendor negotiations
- Customer Service Excellence
- Operational efficiency
Activities
- I enjoy time spent in my garden with my two dogs
- I love traveling and exploring the world
- I have a passion for photography
- I am a proud mom of three children and newly born grandchild
Timeline
Director of Food and Beverage
Trump National Golf Club Hudson Valley
05.2004 - Current
Co-Owner
Michael's Sports Cafe
01.1989 - 01.2004
High School Diploma -
Somers High School
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