Lisa Distin
Summary
Detail-oriented hardworking artist bringing 20+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Master Hairstylist, Content Creator
Urban Hair
07.2020 - 12.2022
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Consistently received positive performance reviews from guests.
- Mixed pigments and chemicals using proper techniques to achieve desired color.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Master Hairstylist, Educator
Birds Barbershop, Rose Salon, Red Stella Salon
03.2011 - 12.2019
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Answered phone calls and emails to schedule client appointments.
- Trained salon staff in traditional and innovative haircoloring techniques.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
Education
Cosmetology License - Cosmetology
Graham Webb International Academy of Hair
Arlington, VANo Degree - English
Prince George's Community College
Upper Marlboro, MDSkills
- Customer Needs Assessments
- Chemical Composition
- Consultative Techniques
- Sales Expertise
- Great Active Listening Skills
- Goal Attainment
- Conflict Resolution
- Social Media Platforms
- Application Techniques
- Product Merchandising
- Marketing Understanding
- Color Principles
Timeline
Master Hairstylist, Content Creator
Urban Hair
07.2020 - 12.2022
Master Hairstylist, Educator
Birds Barbershop, Rose Salon, Red Stella Salon
03.2011 - 12.2019
Cosmetology License - Cosmetology
Graham Webb International Academy of Hair
No Degree - English
Prince George's Community College
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