Lisa Dominguez
Evans,CO
Summary
Dedicated Bank Customer Service Representative with expertise in complaint handling, financial transactions, and data entry. Committed to enhancing customer satisfaction through problem-solving and effective communication.
Overview
16
16
years of professional experience
Work History
Bank Customer Service Representative
Ttec (TeleTech) - HealthCare Solutions
Greeley, CO
06.2018 - 03.2026
- Resolved customer inquiries and issues efficiently through active listening and problem-solving skills.
- Educated clients on banking products and services, enhancing their understanding and utilization.
- Processed account transactions accurately, ensuring compliance with banking regulations and company policies.
- Collaborated with cross-functional teams to streamline service delivery processes, improving overall customer satisfaction.
Cashier
Target
Greeley, CO
09.2013 - 05.2018
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing at shift end.
- Assisted customers in locating products, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
- Trained new team members on register operations and customer service protocols, fostering teamwork and collaboration.
Meat Packer
King Soopers Meat Packing
Denver, CO
03.2010 - 08.2013
- Operated packaging machinery to ensure efficient meat processing and packaging.
- Inspected products for quality assurance, adhering to safety and hygiene standards.
- Collaborated with team members to streamline workflows and reduce waste.
- Trained new employees on proper packing techniques and safety protocols.
Education
High School Diploma -
Westminster High School
Westminster, CO05-2004
Skills
- Data entry proficiency
- Complaint handling
- Financial transactions
- Wire transfer processing
Timeline
Bank Customer Service Representative
Ttec (TeleTech) - HealthCare Solutions
06.2018 - 03.2026
Cashier
Target
09.2013 - 05.2018
Meat Packer
King Soopers Meat Packing
03.2010 - 08.2013
High School Diploma -
Westminster High School